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Staples

Regional Service Delivery Coordinator Full Time 2nd Shift

Staples, Tribes Hill, New York, United States

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Regional Service Delivery Coordinator Full Time 2nd Shift

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Regional Service Delivery Coordinator Full Time 2nd Shift

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Staples Base Pay Range

$18.90/hr - $25.04/hr Shift Timing

1:00pm - 9:30pm, Monday - Friday What you’ll be doing

Support and act as a central point of communication to the Staples Third Party Management Team, internal functional areas, and external customers. Provide superior customer service to all internal and external customers by researching and helping resolve delivery issues throughout the day as needed. Troubleshoot, problem solve and provide consultation and documenting processes to ensure timely resolution of all customer issues are completed. Resolve customer issues such as pickup, deliveries, monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed. What you bring to the table

Ability to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to work in a warehouse environment with seasonal temperature variations. Highly motivated with an aptitude to learn new projects, processes and procedures. A focus on client satisfaction and time management. As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Qualifications

Basic Qualifications

Must be at least 18 years old 1+ years of basic English language skills (both verbal and written communications) Preferred Qualifications

High School Diploma / GED or equivalent work experience We Offer

Competitive Pay: $18.90-$25.04/hour Based on Experience + $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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