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Perry Ellis International

Supervisor (full-time) - Perry Ellis

Perry Ellis International, San Marcos, Texas, us, 78667

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Company Overview Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The company, through its wholly‑owned subsidiaries, owns and licenses nationally and internationally recognized brands, including Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The company enhances its roster by licensing trademarks from third parties, such as Nike® for swimwear, Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

About the Company Perry Ellis is a men's clothing company featuring tailored apparel from suits to casual wear & accessories. The brand’s passion and optimism for living life to the fullest are ingrained in its culture and sewn into every product.

Job Summary The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions, ensuring the sales team meets its goals of efficiency and customer satisfaction, the store is replenished, and marketing and promotional changes are implemented in line with company directives while supporting training of sales associates.

Responsibilities Customer Experience

Act as a role model at all times, ensuring customers remain the top priority and responding to all customer needs.

Achieve excellent scores on secret shopper reports.

Keep the store visually distinctive and appearance impeccably maintained.

Demonstrate awareness of store sales plans and results.

Understand individual contribution to business results.

Promote merchandise and demonstrate product knowledge to customers and assist them with any requests.

Share the vision and plans for execution of store strategy in alignment with corporate and district initiatives.

Understand reports, analysis of business trends and inventory opportunities.

Operational Responsibilities

Prioritize workflow through effective planning and time management.

Support appropriate staffing levels based on business trends and payroll guidelines.

Comply with all company policies, procedures and operations.

Assist the Store Manager in meeting expectations for maintenance, physical appearance and cleanliness of the store.

Demonstrate effective written and verbal communication skills.

Communicate all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.

Support supervision and motivate staff members.

Visual, Brand And Product Management

Participate in and support execution of all pricing strategies to achieve gross margin.

Support the execution of merchandise set‑up according to visual guidelines.

Communicate store inventory opportunities to the Store Manager.

Support replenishment of merchandise on the selling floor as needed.

People Responsibilities

Adhere to Human Resources standards following general practices.

Hold teams accountable for achieving results and communicate opportunities with Store Managers.

Manage conflict.

Empower and involve the team in the decision‑making process while guiding the process.

Be receptive to feedback and foster dialogue around solutions.

Maintain confidentiality and meet personal commitments.

Requirements

Energetic and positive attitude

1‑2 years of retail experience

Flexible availability; reliable transportation

Strong verbal and written skills

Strong interpersonal communication and customer service skills

Customer service‑oriented (outgoing, friendly, personable with a positive attitude)

Must be able to move and/or lift up to 25 pounds

High school diploma

Benefits

Employee discount

Paid vacation and personal time

Healthcare plan: Medical/Dental

Tuition reimbursement

401(k) plan & company match

Legal Disclaimer Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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