Lawn Doctor
Office Manager: Sales, Customer Experience, and Employee Operations
Lawn Doctor, East Stroudsburg, Pennsylvania, United States
Office Manager: Sales, Customer Experience, and Employee Operations
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives. We are looking for a motivated, self‑starter who is goal‑oriented and hard‑working. This position requires strong attention to detail and serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow.
Takes inbound calls from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manages daily activities of Customer Service Representatives
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable.
Compensation:
$18.00 – $25.00 per hour.
We offer a competitive salary, commission and benefits.
Our Franchisees Need People Like You. At Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
#J-18808-Ljbffr
Takes inbound calls from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manages daily activities of Customer Service Representatives
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable.
Compensation:
$18.00 – $25.00 per hour.
We offer a competitive salary, commission and benefits.
Our Franchisees Need People Like You. At Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
#J-18808-Ljbffr