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Securitas Technology

Service Technician II

Securitas Technology, Tampa, Florida, us, 33646

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Service Technician II

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Securitas Technology

This role offers an hourly base pay ranging from $25.79 to $37.33, depending on skills and experience.

Company Overview Securitas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes globally. We provide a full portfolio of video, access, intrusion, fire, and integrated systems and services, delivering protection for people, customers, and assets.

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance.

Work individually and as a team to diagnose and resolve application issues.

Execute preventative maintenance tasks to maximize application availability and identify system faults.

Perform routine configuration changes (user permissions, application configuration, etc.).

Document all system modifications through a digital change control tracking system.

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment for both technical and non‑technical audiences.

Perform pre‑deployment end‑to‑end testing of all upgrades and major modifications.

Perform on‑site installations of software upgrades and major modifications.

Minimum Requirements

High School diploma required or equivalent.

Familiarity with installing and troubleshooting low voltage equipment.

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.

Strong working knowledge of Microsoft Office.

Strong written and verbal communication skills.

Working knowledge of IP addressing equipment.

Excellent problem‑solving and analytical skills.

Excellent time‑management skills.

Positive attitude and strong work ethic.

Certifications in enterprise‑grade CCTV and Access Control systems are a plus.

Benefits

Highly competitive salary.

Company training and industry‑leading certification program.

Company vehicle.

Company cell phone.

Medical, dental, vision, and life insurance.

Company paid short‑term and long‑term disability.

401K with 60% match up to 6% of salary.

Paid vacation, holiday, and sick time.

Educational assistance.

Exceptional growth opportunities.

Wide variety of employee discounts on travel, equipment, and more!

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology

Security and Investigations

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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