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Interior Logic Group, Inc.

Production Program Coordinator - Outsourced Countertops

Interior Logic Group, Inc., Atlanta, Georgia, United States, 30383

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Production Program Coordinator - Outsourced Countertops

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Interior Logic Group, Inc.

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Production Program Coordinator - Outsourced Countertops

role at

Interior Logic Group, Inc.

Looking to build your career and design your future? You have come to the right place.

Summary

The Production Program Coordinator facilitates the movement of production orders through outsourced manufacturing partners to ensure timely, accurate, and high-quality product output for ILG. This role manages order release, monitors production status, and maintains consistent communication across internal departments and external vendors. The position requires disciplined process coordination, strong analytical and communication skills, and the ability to proactively identify and resolve production issues that could affect delivery timelines or project readiness.

Primary Objectives

Coordinate and release production orders to outsourced manufacturing partners accurately and on time

Maintain production dates and order status in ILG systems of record

Ensure visibility and communication of production status across internal stakeholders

Support installation, delivery, and production timelines through proactive coordination

Monitor vendor performance and identify opportunities for improvement related to quality, timeliness, and cost

Essential Functions

Production & Schedule Coordination

Manage daily and weekly release of production orders to outsourced partners, ensuring required specifications and documentation are complete

Align production schedules with internal capacity, customer timelines, and delivery commitments

Maintain short-term production visibility reports to identify constraints or risks

Support capacity planning discussions to align outsourced supplier output with demand forecasts

Coordinate changes, reschedules, and order updates between internal scheduling and external manufacturing teams

Communication & Coordination

Participate in regular production update calls with vendors to review job status, material availability, timelines, rework, and open issues

Facilitate communication among Operations, Purchasing, Scheduling, Finance, and external production partners

Issue production summaries and updates for internal operations leadership

Order & Material Management

Validate order releases in ERP systems with accurate pricing, material allocation, and specification details

Confirm materials or components required for production and delivery have been staged, ordered, or sourced appropriately

Track order progress through production, delivery, and deployment stages; update internal systems as required

Manage remake, rework, or warranty processes and ensure associated costs and labor are properly documented

Performance Tracking & Reporting

Maintain vendor production performance dashboards and scorecards based on ILG KPIs

Participate in vendor performance reviews, summarizing trends, risks, and corrective action plans

Support month‑end reporting for Operations and Finance, including throughput, rework costs, order status, and vendor adherence to standards

Issue Resolution & Continuous Improvement

Investigate and document issues related to delays, changes, and production conflicts

Participate in root‑cause analysis to reduce repetitive issues and improve process performance

Standardize release workflows, handoff protocols, and communication templates

Contribute to ILG‑led process improvement initiatives involving outsourced production partners

Cross‑Functional Collaboration

Coordinate with internal Operations teams to ensure workflow alignment

Partner with Supply Chain, Logistics, and Warehouse teams to ensure material availability and delivery sequencing

Support Finance in reconciling production‑related billing, costs, and variances when required

Tools & Systems

ERP Systems (SAP preferred)

Production scheduling and visibility platforms

Microsoft Excel, Teams, Outlook, SharePoint

BI tools for reporting and analytics

Skills & Competencies

Strong organizational and follow‑through capabilities

Clear and efficient written and verbal communication

Analytical mindset with comfort managing KPIs and exception metrics

Ability to manage simultaneous priorities in a deadline‑driven environment

Collaborative and solutions‑oriented approach

Work Environment

Office‑based role with regular interaction across supply chain, operations, and vendor‑facing teams

May require occasional visits to production partners, warehouses, or deployment sites

Fast‑paced work environment with competing priorities and time‑sensitive deliverables

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Design Services

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