Aimbridge Hospitality
Doubletree Lansing - Front Desk Supervisor
Aimbridge Hospitality, Lansing, Michigan, United States, 48900
Doubletree Lansing - Front Desk Supervisor Address 111 N Grand Ave, Lansing, MI 48933
Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
Guest Experience Pro:
Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
Operations Maestro:
Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
Revenue & Rate Strategist:
Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
Team Leader & Problem Solver:
Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
High School diploma or equivalent required; college coursework in a related field helpful.
At least 2 to 3 years of progressive experience in a hotel or related field required.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
#J-18808-Ljbffr
Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
Guest Experience Pro:
Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
Operations Maestro:
Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
Revenue & Rate Strategist:
Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
Team Leader & Problem Solver:
Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
High School diploma or equivalent required; college coursework in a related field helpful.
At least 2 to 3 years of progressive experience in a hotel or related field required.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
#J-18808-Ljbffr