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Crash Champions

Associate Service Advisor

Crash Champions, Littleton, Colorado, us, 80161

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Overview

Crash Champions is a leading MSO in collision repair and EV repair with more than 650 state‑of‑the‑art locations across 38 states. Founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, we deliver superior service anchored by a People‑First culture. Responsibilities

Optimizing and developing accurate repair estimates to achieve profit benchmarks. Educating customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value. Providing estimates in a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals. Finalizing total loss administration. Providing personal, trusted service by reviewing the comprehensive repair process with customers. This is achieved by:

Greeting customers by phone or in‑person. Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.

Qualifications

Arrive every day, on time, ready to learn. Commit to 7–9 months for program completion. Maintain a professional appearance. Be ambitious. Observe all areas of the location and ask questions. Attend calls. Complete all required training including assignments in CYOU and I‑CAR. Complete tracker once per week through the end of Stage 2. Write as many estimates as possible. Benefits

Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to job related knowledge, skills, experience, relevant certifications and qualifications. Posted Min Pay Rate: USD $15.32/Hr. Posted Max Pay Rate: USD $25.00/Hr.

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