Quality Custom Distribution
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Facility Manager
role at
Quality Custom Distribution .
About the Company Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
About the Job QCD is looking for a strong leader who takes pride in developing his/her people and is also a good strategic thinker. QCD is a dynamic, growing company servicing iconic brands and is seeking a Facility Manager with strong warehousing and transportation logistics experience within a distribution environment.
The Facility Manager plans, directs, and coordinates all activities of a distribution center, reporting to the Sr. Operations Director to ensure customers’ stores obtain required products in a timely manner and in accordance with high standards of customer satisfaction. This location supports two main customers serving several hundred QSRs.
What You’ll Do
Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance QCD/GSF’s reputation. (20%)
Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to customers’ stores. (15%)
Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual re-costing meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)
Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
Performs other related and assigned duties as necessary.
Education & Certification What you’ll need: Bachelor’s degree in a related field from an accredited college or university preferred. Supply chain and logistics management education a plus.
Experience
7+ years minimum of relevant work experience in a distribution center with experience in all facets of the operation.
Food distribution experience preferred.
Strong knowledge of transportation management for in-house drivers required.
Strong customer relationship building experience.
Knowledge, Skills & Abilities
Management concepts and techniques – Expert
Inventory control concepts and techniques – Expert
Customer service concepts and techniques – Expert
Financial planning and analysis – Journey
General accounting principles and procedures – Journey
Human resources policies and procedures – Journey
Restaurant operations – Basic
Legal environment – Basic
PC word processing/spreadsheet software – Basic
Skill And Ability To
Negotiate effectively with vendors
Analyze and resolve complex problems
Manage and motivate employees in a team-based environment
Interpret operations anomalies and identify appropriate solution
Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
Develop long-term, high level relationships with customers
Communicate and coordinate effectively with internal and external customers verbally and in writing
Communicate and coordinate effectively with vendors verbally and in writing
Communicate and coordinate effectively with employees verbally and in writing
Work effectively in a general business environment, with a focus on high levels of quality and customer service
Travel via airplane and drive an automobile
Leadership / Management Responsibility Manage, through subordinate managers, up to approximately 140 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.
Performance Categories
Productivity/quality standards: GSF/QCD policies, procedures, and standards
Productivity/quality standards: KPIs
Productivity/quality standards: financial performance
Budget
Cost containment
Employee development
Teamwork within the department and across departments
Project/assignment standards
Customer satisfaction
Safety standards and procedures: employees
Safety standards and procedures: facility and warehouse equipment
What You’ll Get
People First: At Golden State Foods, we’re not just a company; we’re a dynamic community where your talents are celebrated, and your ambitions are nurtured.
Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we’re not content with just being great; we strive for greatness in every aspect of our work.
People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
Philanthropy & Sustainability: We’re committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Pay & Benefits:
Weekly pay (every Friday)
Other Types of Pay: Annual Bonus
Health Insurance Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance
Retirement Benefits: 401(k)
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Facility Manager
role at
Quality Custom Distribution .
About the Company Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
About the Job QCD is looking for a strong leader who takes pride in developing his/her people and is also a good strategic thinker. QCD is a dynamic, growing company servicing iconic brands and is seeking a Facility Manager with strong warehousing and transportation logistics experience within a distribution environment.
The Facility Manager plans, directs, and coordinates all activities of a distribution center, reporting to the Sr. Operations Director to ensure customers’ stores obtain required products in a timely manner and in accordance with high standards of customer satisfaction. This location supports two main customers serving several hundred QSRs.
What You’ll Do
Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance QCD/GSF’s reputation. (20%)
Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to customers’ stores. (15%)
Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual re-costing meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)
Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
Performs other related and assigned duties as necessary.
Education & Certification What you’ll need: Bachelor’s degree in a related field from an accredited college or university preferred. Supply chain and logistics management education a plus.
Experience
7+ years minimum of relevant work experience in a distribution center with experience in all facets of the operation.
Food distribution experience preferred.
Strong knowledge of transportation management for in-house drivers required.
Strong customer relationship building experience.
Knowledge, Skills & Abilities
Management concepts and techniques – Expert
Inventory control concepts and techniques – Expert
Customer service concepts and techniques – Expert
Financial planning and analysis – Journey
General accounting principles and procedures – Journey
Human resources policies and procedures – Journey
Restaurant operations – Basic
Legal environment – Basic
PC word processing/spreadsheet software – Basic
Skill And Ability To
Negotiate effectively with vendors
Analyze and resolve complex problems
Manage and motivate employees in a team-based environment
Interpret operations anomalies and identify appropriate solution
Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
Develop long-term, high level relationships with customers
Communicate and coordinate effectively with internal and external customers verbally and in writing
Communicate and coordinate effectively with vendors verbally and in writing
Communicate and coordinate effectively with employees verbally and in writing
Work effectively in a general business environment, with a focus on high levels of quality and customer service
Travel via airplane and drive an automobile
Leadership / Management Responsibility Manage, through subordinate managers, up to approximately 140 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.
Performance Categories
Productivity/quality standards: GSF/QCD policies, procedures, and standards
Productivity/quality standards: KPIs
Productivity/quality standards: financial performance
Budget
Cost containment
Employee development
Teamwork within the department and across departments
Project/assignment standards
Customer satisfaction
Safety standards and procedures: employees
Safety standards and procedures: facility and warehouse equipment
What You’ll Get
People First: At Golden State Foods, we’re not just a company; we’re a dynamic community where your talents are celebrated, and your ambitions are nurtured.
Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we’re not content with just being great; we strive for greatness in every aspect of our work.
People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
Philanthropy & Sustainability: We’re committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Pay & Benefits:
Weekly pay (every Friday)
Other Types of Pay: Annual Bonus
Health Insurance Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance
Retirement Benefits: 401(k)
#J-18808-Ljbffr