Border Concepts, Inc
Logistics Administrator
Border Concepts, Inc, Charlotte, North Carolina, United States, 28245
International Freight & Imports Experience Is Required
Coordinate inbound international shipments, primarily via ocean and rail, from global suppliers.
Plan and organize the movement of goods from origin to destination, selecting optimal shipping routes and carriers based on timing, cost, and service quality.
Oversee container consolidation, sailing schedules, transloading, drayage, and port operations to ensure efficiency.
Track and report shipment progress; proactively address delays, port congestion, and missed transshipments.
Documentation Management
Ensure the accurate and timely preparation of all international shipping documents, including bills of lading, commercial invoices, packing lists, and shipping manifests.
Collaborate with customs brokers to ensure smooth customs clearance and delivery timelines.
Regulatory Compliance
Maintain up-to-date knowledge of import/export regulations, Incoterms, and U.S. Customs compliance.
Ensure all shipments adhere to international trade regulations, including tariffs, duties, embargoes, and FTZ requirements.
Carrier and Vendor Management
Develop and maintain strong relationships with ocean carriers, freight forwarders, and customs brokers.
Negotiate competitive rates and service contracts, benchmark pricing, and manage performance KPIs.
Shipment Tracking & Communication
Monitor cargo movement from foreign origin through final delivery.
Provide updates to internal teams and customers regarding ETAs, delays, or changes.
Set up systems to ensure visibility and proactive communication.
Cost Optimization
Analyze and reduce landed costs by optimizing container loads, Incoterms, and carrier selection.
Collaborate with Finance and Purchasing on freight budgeting, cost allocation, and invoice auditing.
Issue Resolution & Process Improvement
Troubleshoot and resolve shipping delays, damages, or misroutes in real-time.
Identify inefficiencies in the import process and implement best practices for continuous improvement.
Customer Support
Serve as a point of contact for freight-related inquiries from customers, suppliers, and internal teams.
Provide accurate delivery timelines and support customer satisfaction goals.
Warehouse Transfers & Inventory Movement
Schedule and track warehouse transfers to maintain stock balance and support order demand.
Coordinate with warehouse teams to align shipment schedules and reduce backorders.
Ensure accurate documentation and system recordkeeping for all inventory movements.
Manage outbound order shipping and ensure timely, accurate deliveries.
Build multi‑stop truck routes to reduce freight costs and improve efficiency.
Monitor outbound carrier performance, service levels, and customer satisfaction.
Transportation & Cost Optimization
Evaluate and select FTL/LTL carriers based on price, reliability, and timeliness.
Negotiate rates and implement cost‑saving initiatives such as load consolidation and backhauls.
Develop and report on freight KPIs such as on‑time delivery, cost per mile, and lead time reduction.
Drive Retail product sales through proactive call‑outs, upselling, and account support.
Assist Outside Sales in meeting revenue objectives and strategic territory development.
Update ERP systems with accurate customer, order, and freight details.
Participate in sales planning meetings and maintain communication with key accounts.
Generate new leads and maintain positive distributor relationships.
Knowledge, Skills, and Abilities Logistics & Supply Chain Knowledge
Strong understanding of international shipping, ocean freight, customs compliance, and transportation planning.
Analytical Skills
Ability to analyze freight spend, carrier performance, and logistics metrics to inform decision‑making.
Communication & Interpersonal Skills
Effective communicator across teams, vendors, and customers; strong negotiation skills.
Organizational & Planning Skills
Ability to prioritize, manage multiple projects, and execute under deadlines.
Problem‑Solving
Proactive in identifying shipping and logistics challenges and implementing sustainable solutions.
Education and Experience
Bachelor’s degree or equivalent experience in logistics, international trade, or inside sales.
Minimum of 3 years’ experience in international logistics or freight coordination, with a strong focus on ocean freight.
Familiarity with ERP and TMS systems, customs documentation, and Incoterms.
Experience working with distributors, architects, or contractors preferred.
Ability to Commute
Charlotte, NC 28277 (Required)
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Wholesale
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Coordinate inbound international shipments, primarily via ocean and rail, from global suppliers.
Plan and organize the movement of goods from origin to destination, selecting optimal shipping routes and carriers based on timing, cost, and service quality.
Oversee container consolidation, sailing schedules, transloading, drayage, and port operations to ensure efficiency.
Track and report shipment progress; proactively address delays, port congestion, and missed transshipments.
Documentation Management
Ensure the accurate and timely preparation of all international shipping documents, including bills of lading, commercial invoices, packing lists, and shipping manifests.
Collaborate with customs brokers to ensure smooth customs clearance and delivery timelines.
Regulatory Compliance
Maintain up-to-date knowledge of import/export regulations, Incoterms, and U.S. Customs compliance.
Ensure all shipments adhere to international trade regulations, including tariffs, duties, embargoes, and FTZ requirements.
Carrier and Vendor Management
Develop and maintain strong relationships with ocean carriers, freight forwarders, and customs brokers.
Negotiate competitive rates and service contracts, benchmark pricing, and manage performance KPIs.
Shipment Tracking & Communication
Monitor cargo movement from foreign origin through final delivery.
Provide updates to internal teams and customers regarding ETAs, delays, or changes.
Set up systems to ensure visibility and proactive communication.
Cost Optimization
Analyze and reduce landed costs by optimizing container loads, Incoterms, and carrier selection.
Collaborate with Finance and Purchasing on freight budgeting, cost allocation, and invoice auditing.
Issue Resolution & Process Improvement
Troubleshoot and resolve shipping delays, damages, or misroutes in real-time.
Identify inefficiencies in the import process and implement best practices for continuous improvement.
Customer Support
Serve as a point of contact for freight-related inquiries from customers, suppliers, and internal teams.
Provide accurate delivery timelines and support customer satisfaction goals.
Warehouse Transfers & Inventory Movement
Schedule and track warehouse transfers to maintain stock balance and support order demand.
Coordinate with warehouse teams to align shipment schedules and reduce backorders.
Ensure accurate documentation and system recordkeeping for all inventory movements.
Manage outbound order shipping and ensure timely, accurate deliveries.
Build multi‑stop truck routes to reduce freight costs and improve efficiency.
Monitor outbound carrier performance, service levels, and customer satisfaction.
Transportation & Cost Optimization
Evaluate and select FTL/LTL carriers based on price, reliability, and timeliness.
Negotiate rates and implement cost‑saving initiatives such as load consolidation and backhauls.
Develop and report on freight KPIs such as on‑time delivery, cost per mile, and lead time reduction.
Drive Retail product sales through proactive call‑outs, upselling, and account support.
Assist Outside Sales in meeting revenue objectives and strategic territory development.
Update ERP systems with accurate customer, order, and freight details.
Participate in sales planning meetings and maintain communication with key accounts.
Generate new leads and maintain positive distributor relationships.
Knowledge, Skills, and Abilities Logistics & Supply Chain Knowledge
Strong understanding of international shipping, ocean freight, customs compliance, and transportation planning.
Analytical Skills
Ability to analyze freight spend, carrier performance, and logistics metrics to inform decision‑making.
Communication & Interpersonal Skills
Effective communicator across teams, vendors, and customers; strong negotiation skills.
Organizational & Planning Skills
Ability to prioritize, manage multiple projects, and execute under deadlines.
Problem‑Solving
Proactive in identifying shipping and logistics challenges and implementing sustainable solutions.
Education and Experience
Bachelor’s degree or equivalent experience in logistics, international trade, or inside sales.
Minimum of 3 years’ experience in international logistics or freight coordination, with a strong focus on ocean freight.
Familiarity with ERP and TMS systems, customs documentation, and Incoterms.
Experience working with distributors, architects, or contractors preferred.
Ability to Commute
Charlotte, NC 28277 (Required)
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Wholesale
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