Intuitive Surgical, Inc. in
Import/Export Customs Compliance Analyst
Intuitive Surgical, Inc. in, Peachtree Corners, Georgia, United States
Import/Export Customs Compliance Analyst (Finance)
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we foster an inclusive and diverse team committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to solve healthcare’s hardest challenges and advance what is possible.
Intuitive is built by great people from diverse backgrounds. We believe great ideas can come from anywhere, fostering an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower team members to do their best work as their most authentic selves. Passionate people drive our culture: integrity, strong learning capacity, energy to get things done, and diverse real-world experiences help us think in new ways. We invest in long-term growth so the mission and potential can advance.
Job Description Primary Function of Position
The Import/Export Customs Compliance Analyst is responsible for daily import operations and activities, processes, policies, and procedures within the region. He/she serves as the primary of contact for internal and external inquiries on import and trade regulations. The analyst works with customs brokers and forwarders to ensure compliance with company policies and import/export regulations while ensuring the expeditious flow of goods. Additional duties include audit of import/export documentation, recordkeeping, and training employees involved in international trade.
Essential Job Duties
Perform import activities in compliance with government rules and regulations, organizational policies, procedures, and objectives.
Manage daily trade compliance operations for import transactions within the region by working with customs brokers, carriers, forwarders, and internal teams to ensure timely and accurate clearance process.
Respond to and action inquiries from internal and external partners and agencies regarding additional information required for customs clearance, government agency holds, and requests.
Provide support and guidance to internal and external customers for import/export shipments, including handcarry and carnet shipments, to meet regulatory requirements with government agencies (Customs, FDA, USDA, etc.).
Ensure the Importer Security Filing (ISF) for inbound ocean freight is submitted accurately and timely.
Manage and audit import/export recordkeeping completeness and accuracy to ensure compliance with company record retention policy and international trade regulations.
Perform pre- or post-entry audits on shipping documentation and customs declaration, make corrections if required, and support the Post Entry Summary Correction program.
Create shipping documentation, including shipping invoices, packing lists, shipper’s letter of instruction, and other required certifications, and file export declarations through ACE.
Create and maintain customs broker/forwarder POA and SOPs, including POA from FPPI for export transactions.
Monitor freight forwarders and customs brokers, evaluate adherence to Intuitive brokerage SOP and metrics, lead and follow up with documented corrective action, and maintain broker and forwarder scorecard.
Develop and generate compliance and service provider performance reports for management.
Interact with IT and Center of Excellence (COE) to streamline and improve import/export data for compliance; provide business requirements, development, and testing assistance.
Assist with yearly validation for Customs-Trade Partnership Against Terrorism (C‑TPAT).
Identify key opportunities for continuous process/system improvements and implement solutions to eliminate identified compliance deficiencies.
Assist in development and maintenance of import/export manuals, policies and procedures, and trade compliance guidelines.
Monitor regulation changes, update procedures, and communicate as applicable.
Participate in cross‑functional projects related to logistics/trade compliance.
Provide training to other functional groups on import and/or export requirements.
Participate in cost savings initiatives and strategic planning sessions to support strategic goals and objectives.
Collaborate with key stakeholders to build awareness and internal partnerships for Intuitive Logistics Compliance activity.
Conduct and report findings of internal risk assessments and follow up with Compliance Improvement Plans.
Perform other duties, tasks, special projects as assigned.
Qualifications Required Skills and Experience
Strong knowledge of trade compliance principles (customs valuation, incoterms, license and permits, country of origin, HTS/ECCN classifications, duty optimization, free trade agreements, export controls, and sanctions).
Knowledge of customs regulations, other government agencies (FDA, USDA, etc.) importing regulations, EAR & Census Trade requirements.
Demonstrate analytical and change management skills, critical thinking, and problem solving with experience in risk management processes and gap analysis.
Familiar with databases, ERP, global trade automation solutions, and the Automated Commercial Environment (ACE) functionality.
Strong attention to detail and proficient recordkeeping and database maintenance skills.
Excellent communication skills (verbal, written, presentation) with ability to implement and conduct training.
Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
Strong organizational, multitasking, problem solving, and time management skills to meet or exceed deadlines and maintain flexibility in fast‑paced, evolving environment.
Strong ability to create innovative solutions from existing resources.
Ability to work both as part of a team and independently to make effective decisions in a timely manner.
Ability to manage and drive change.
Ability to interpret regulatory requirements and implement appropriately.
U.S. Citizenship, Permanent Residency, or equivalent working permit.
Required Education and Training
Bachelor’s degree in supply chain, international business, or similar.
Minimum of 4-6 years of international trade experience, focusing primarily on international logistics and trade compliance in medical devices.
Working Conditions
Normal office conditions.
Travel required.
Preferred Skills and Experience
Understanding and experience with the importation and exportation of medical devices.
Experience in conducting audits and assessing compliance risks.
Experience in SAP S4/HANA and related transactional outputs is preferred.
Previous customs compliance experience is preferred.
Six‑Sigma, CPIM preferred.
Knowledgeable with Incoterms rules.
Experience in managing Logistics Service Providers is a plus.
Fluent in Spanish is a plus.
Licensed Customs Broker – U.S. or similar professional trade certifications.
Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID‑19. Details can vary by role.
Equal Opportunity Employer Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Compensation We provide market‑competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
Base Compensation Range Region 1:
$93,500 USD – $134,500 USD
Base Compensation Range Region 2:
$79,500 USD – $114,300 USD
Shift:
Day
Workplace Type:
Set Schedule – This job will be onsite weekly, the percentage of onsite work will be defined by the leader.
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At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we foster an inclusive and diverse team committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to solve healthcare’s hardest challenges and advance what is possible.
Intuitive is built by great people from diverse backgrounds. We believe great ideas can come from anywhere, fostering an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower team members to do their best work as their most authentic selves. Passionate people drive our culture: integrity, strong learning capacity, energy to get things done, and diverse real-world experiences help us think in new ways. We invest in long-term growth so the mission and potential can advance.
Job Description Primary Function of Position
The Import/Export Customs Compliance Analyst is responsible for daily import operations and activities, processes, policies, and procedures within the region. He/she serves as the primary of contact for internal and external inquiries on import and trade regulations. The analyst works with customs brokers and forwarders to ensure compliance with company policies and import/export regulations while ensuring the expeditious flow of goods. Additional duties include audit of import/export documentation, recordkeeping, and training employees involved in international trade.
Essential Job Duties
Perform import activities in compliance with government rules and regulations, organizational policies, procedures, and objectives.
Manage daily trade compliance operations for import transactions within the region by working with customs brokers, carriers, forwarders, and internal teams to ensure timely and accurate clearance process.
Respond to and action inquiries from internal and external partners and agencies regarding additional information required for customs clearance, government agency holds, and requests.
Provide support and guidance to internal and external customers for import/export shipments, including handcarry and carnet shipments, to meet regulatory requirements with government agencies (Customs, FDA, USDA, etc.).
Ensure the Importer Security Filing (ISF) for inbound ocean freight is submitted accurately and timely.
Manage and audit import/export recordkeeping completeness and accuracy to ensure compliance with company record retention policy and international trade regulations.
Perform pre- or post-entry audits on shipping documentation and customs declaration, make corrections if required, and support the Post Entry Summary Correction program.
Create shipping documentation, including shipping invoices, packing lists, shipper’s letter of instruction, and other required certifications, and file export declarations through ACE.
Create and maintain customs broker/forwarder POA and SOPs, including POA from FPPI for export transactions.
Monitor freight forwarders and customs brokers, evaluate adherence to Intuitive brokerage SOP and metrics, lead and follow up with documented corrective action, and maintain broker and forwarder scorecard.
Develop and generate compliance and service provider performance reports for management.
Interact with IT and Center of Excellence (COE) to streamline and improve import/export data for compliance; provide business requirements, development, and testing assistance.
Assist with yearly validation for Customs-Trade Partnership Against Terrorism (C‑TPAT).
Identify key opportunities for continuous process/system improvements and implement solutions to eliminate identified compliance deficiencies.
Assist in development and maintenance of import/export manuals, policies and procedures, and trade compliance guidelines.
Monitor regulation changes, update procedures, and communicate as applicable.
Participate in cross‑functional projects related to logistics/trade compliance.
Provide training to other functional groups on import and/or export requirements.
Participate in cost savings initiatives and strategic planning sessions to support strategic goals and objectives.
Collaborate with key stakeholders to build awareness and internal partnerships for Intuitive Logistics Compliance activity.
Conduct and report findings of internal risk assessments and follow up with Compliance Improvement Plans.
Perform other duties, tasks, special projects as assigned.
Qualifications Required Skills and Experience
Strong knowledge of trade compliance principles (customs valuation, incoterms, license and permits, country of origin, HTS/ECCN classifications, duty optimization, free trade agreements, export controls, and sanctions).
Knowledge of customs regulations, other government agencies (FDA, USDA, etc.) importing regulations, EAR & Census Trade requirements.
Demonstrate analytical and change management skills, critical thinking, and problem solving with experience in risk management processes and gap analysis.
Familiar with databases, ERP, global trade automation solutions, and the Automated Commercial Environment (ACE) functionality.
Strong attention to detail and proficient recordkeeping and database maintenance skills.
Excellent communication skills (verbal, written, presentation) with ability to implement and conduct training.
Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
Strong organizational, multitasking, problem solving, and time management skills to meet or exceed deadlines and maintain flexibility in fast‑paced, evolving environment.
Strong ability to create innovative solutions from existing resources.
Ability to work both as part of a team and independently to make effective decisions in a timely manner.
Ability to manage and drive change.
Ability to interpret regulatory requirements and implement appropriately.
U.S. Citizenship, Permanent Residency, or equivalent working permit.
Required Education and Training
Bachelor’s degree in supply chain, international business, or similar.
Minimum of 4-6 years of international trade experience, focusing primarily on international logistics and trade compliance in medical devices.
Working Conditions
Normal office conditions.
Travel required.
Preferred Skills and Experience
Understanding and experience with the importation and exportation of medical devices.
Experience in conducting audits and assessing compliance risks.
Experience in SAP S4/HANA and related transactional outputs is preferred.
Previous customs compliance experience is preferred.
Six‑Sigma, CPIM preferred.
Knowledgeable with Incoterms rules.
Experience in managing Logistics Service Providers is a plus.
Fluent in Spanish is a plus.
Licensed Customs Broker – U.S. or similar professional trade certifications.
Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID‑19. Details can vary by role.
Equal Opportunity Employer Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Compensation We provide market‑competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
Base Compensation Range Region 1:
$93,500 USD – $134,500 USD
Base Compensation Range Region 2:
$79,500 USD – $114,300 USD
Shift:
Day
Workplace Type:
Set Schedule – This job will be onsite weekly, the percentage of onsite work will be defined by the leader.
#J-18808-Ljbffr