Safe Place for Youth
Programs & Quality Assurance Coordinator
Safe Place for Youth, Los Angeles, California, United States, 90079
Programs & Quality Assurance Coordinator
2 days ago Be among the first 25 applicants
JOB TITLE:
Programs & Quality Assurance Coordinator REPORTS TO:
Chief Programs Officer SCHEDULE:
Monday-Friday (8:30am-5:00pm) LOCATION:
Santa Monica, CA STATUS:
Full-Time, 40 hrs/wk, Non-Exempt SALARY RANGE:
$25.00-$26.45/hr
Safe Place for Youth (SPY) is growing! We’re excited to expand our programs and services, creating new opportunities to support youth experiencing homelessness!
About Us
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of nearly 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.
About The Role
The Programs & Quality Assurance Coordinator works under the supervision of the Chief Program Officer (CPO) and provides support. The Programs & Quality Assurance Coordinator supports the CPO and Directors with a variety of administrative tasks, including but not limited to managing calendars, creating purchase orders and expense requests, corresponding with staff and external stakeholders, and planning meetings and events. To be successful in this role, you should be well-organized, have excellent time management skills, and the ability to work independently with minimal supervision.
What You’ll Do
A wide range of administrative tasks to support the CPO, Directors, and SPY workgroups
Lead agency in standardizing charting systems
Create and lead quarterly peer chart audits
Work closely with programs’ leadership team to standardize charting systems and build structure to assure consistent, high quality documentation
Lead Performance and Quality Improvement meeting monthly and support program leaders in creating appropriate goals and generating cross-department feedback through training, content review, and appropriate deadlines
Provide administrative support and coordination for CPO and Directors
Research, compile, prepare and review documentation
Support routing referrals from outside partners
Manage CPOs email and calendar
Conduct onsite and offsite assignments, coordination and purchases
Prepare meeting agendas and materials, and take meeting minutes
Prepare PowerPoint and/or Canva presentations
Support Directors with credit card reconciliation and create check requests
Support with event coordination
Assist with preparing communication materials
Serve as an ambassador of the organization and operate with a high degree of professionalism
Perform administrative work such as scanning, filing, making copies, entering data, etc.
Support CPO with special projects as assigned
Attend meetings and events on behalf of the CPO
Maintain professionalism and strict confidentiality with all materials, and exercise discretion
Support administrative onboarding support including making keys, ordering phones, and business cards
Supporting Programs with office supply ordering and needs coordination
Work closely with Development team for donation support and tracking as needed
Additional duties as assigned to support the organization’s mission
Requirements
Bachelor's Degree in Business Administration, Development, or any related field is preferred.
High Diploma is required.
1-2 years of administrative experience is required.
1-2 years of quality assurance experience is preferred.
1-2 years of experience working in a non-profit is preferred.
An uncompromising sense of integrity and ethics, discretion and confidentiality
Trustworthy, reliable, able to work independently and exercise good judgment
Ability to establish and maintain cooperative and effective working relationships with others
Excellent knowledge of Microsoft Suite and Google Suite; knowledge of Slack, Asana, DocuSign, Zoom and GoToConnect preferred
Strong analytical and organization skills
Excellent time management skills with a proven ability to meet deadlines
Strong initiative and leadership skills
Ability to communicate effectively in verbal and written formats
Strong project management, organizational, and administrative skills
Cultural humility
Flexibility
Exceptional attention to detail
Valid CA Drivers license, personal vehicle and adequate insurance
Work Environment And Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Changes in the environment, such as the office or outdoors.
Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
Special Conditions
Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program.
Driver Positions
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:
Suspended or revoked license
Three or more moving violations in the past 36 months
Any violations, including drugs, alcohol, controlled substances, within the past 24 months
Reckless driving, including hit and runs, within the past 24 months
At fault accidents, resulting in fatality or serious injury, within the past 5 years
Benefits & Perks Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.
EEO Statement All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to an inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Please include references in your application.
#J-18808-Ljbffr
JOB TITLE:
Programs & Quality Assurance Coordinator REPORTS TO:
Chief Programs Officer SCHEDULE:
Monday-Friday (8:30am-5:00pm) LOCATION:
Santa Monica, CA STATUS:
Full-Time, 40 hrs/wk, Non-Exempt SALARY RANGE:
$25.00-$26.45/hr
Safe Place for Youth (SPY) is growing! We’re excited to expand our programs and services, creating new opportunities to support youth experiencing homelessness!
About Us
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of nearly 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.
About The Role
The Programs & Quality Assurance Coordinator works under the supervision of the Chief Program Officer (CPO) and provides support. The Programs & Quality Assurance Coordinator supports the CPO and Directors with a variety of administrative tasks, including but not limited to managing calendars, creating purchase orders and expense requests, corresponding with staff and external stakeholders, and planning meetings and events. To be successful in this role, you should be well-organized, have excellent time management skills, and the ability to work independently with minimal supervision.
What You’ll Do
A wide range of administrative tasks to support the CPO, Directors, and SPY workgroups
Lead agency in standardizing charting systems
Create and lead quarterly peer chart audits
Work closely with programs’ leadership team to standardize charting systems and build structure to assure consistent, high quality documentation
Lead Performance and Quality Improvement meeting monthly and support program leaders in creating appropriate goals and generating cross-department feedback through training, content review, and appropriate deadlines
Provide administrative support and coordination for CPO and Directors
Research, compile, prepare and review documentation
Support routing referrals from outside partners
Manage CPOs email and calendar
Conduct onsite and offsite assignments, coordination and purchases
Prepare meeting agendas and materials, and take meeting minutes
Prepare PowerPoint and/or Canva presentations
Support Directors with credit card reconciliation and create check requests
Support with event coordination
Assist with preparing communication materials
Serve as an ambassador of the organization and operate with a high degree of professionalism
Perform administrative work such as scanning, filing, making copies, entering data, etc.
Support CPO with special projects as assigned
Attend meetings and events on behalf of the CPO
Maintain professionalism and strict confidentiality with all materials, and exercise discretion
Support administrative onboarding support including making keys, ordering phones, and business cards
Supporting Programs with office supply ordering and needs coordination
Work closely with Development team for donation support and tracking as needed
Additional duties as assigned to support the organization’s mission
Requirements
Bachelor's Degree in Business Administration, Development, or any related field is preferred.
High Diploma is required.
1-2 years of administrative experience is required.
1-2 years of quality assurance experience is preferred.
1-2 years of experience working in a non-profit is preferred.
An uncompromising sense of integrity and ethics, discretion and confidentiality
Trustworthy, reliable, able to work independently and exercise good judgment
Ability to establish and maintain cooperative and effective working relationships with others
Excellent knowledge of Microsoft Suite and Google Suite; knowledge of Slack, Asana, DocuSign, Zoom and GoToConnect preferred
Strong analytical and organization skills
Excellent time management skills with a proven ability to meet deadlines
Strong initiative and leadership skills
Ability to communicate effectively in verbal and written formats
Strong project management, organizational, and administrative skills
Cultural humility
Flexibility
Exceptional attention to detail
Valid CA Drivers license, personal vehicle and adequate insurance
Work Environment And Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Changes in the environment, such as the office or outdoors.
Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
Special Conditions
Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program.
Driver Positions
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:
Suspended or revoked license
Three or more moving violations in the past 36 months
Any violations, including drugs, alcohol, controlled substances, within the past 24 months
Reckless driving, including hit and runs, within the past 24 months
At fault accidents, resulting in fatality or serious injury, within the past 5 years
Benefits & Perks Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.
EEO Statement All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to an inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Please include references in your application.
#J-18808-Ljbffr