Director, IT Service & Support Excellence

A recognized recruitment agency is looking for a Director of IT Service & Support for a full-time position based in Dallas, Texas. This role involves leading the service desk, managing technical escalations, and ensuring operational consistency for all managed services. Candidates should have over 10 years of experience in IT service delivery and proven leadership in customer lifecycle management. A comprehensive benefits package including medical, dental, and retirement plans is provided. #J-18808-Ljbffr