Texas Children's Hospital
Front Office Specialist II/Medical Assistant - TCUC Westgate
Texas Children's Hospital, Austin, Texas, us, 78716
Front Office Specialist II/Medical Assistant - TCUC Westgate
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Front Office Specialist II/Medical Assistant - TCUC Westgate
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Texas Children's Hospital Job Description
We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast‑paced setting. In this position, you will be responsible for both clinical and non‑clinical duties. You will gather information, assess, and provide direct care to patients, working collaboratively with other members of the healthcare team to render population‑appropriate care for low‑acuity pediatric patients. Job Duties & Responsibilities
Assists with the collection of patient/family data. Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol. Documents current medications, allergies, and other information per site protocol with 100% accuracy. Uses scripting where appropriate. Adheres to standards of behavior. Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral. Provides general patient care. Administers medication and immunizations. Collects specimens and performs laboratory tests. Provides operational support, performs reception duties & screens phone calls. Reviews billing information & processes patient payments. Maintains integrity of medical record and monitors patient information and other practice data. Skills & Requirements
Required H.S. Diploma or equivalent. Preferred graduation from a medical assisting or emergency medical technician program. Required BLS – Cert‑BLS by the American Heart Association. 2 years related experience. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. About Us
Texas Children's Urgent Care offers high‑quality, efficient and affordable after‑hours patient care in nine convenient community locations across the greater Houston area. Texas Children's Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board‑certified pediatricians who have privileges at Texas Children's Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x‑rays on‑site. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Seniority Level
Entry level Employment Type
Part‑time Job Function
Other Industries
Hospitals and Health Care
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Join to apply for the
Front Office Specialist II/Medical Assistant - TCUC Westgate
role at
Texas Children's Hospital Job Description
We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast‑paced setting. In this position, you will be responsible for both clinical and non‑clinical duties. You will gather information, assess, and provide direct care to patients, working collaboratively with other members of the healthcare team to render population‑appropriate care for low‑acuity pediatric patients. Job Duties & Responsibilities
Assists with the collection of patient/family data. Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol. Documents current medications, allergies, and other information per site protocol with 100% accuracy. Uses scripting where appropriate. Adheres to standards of behavior. Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral. Provides general patient care. Administers medication and immunizations. Collects specimens and performs laboratory tests. Provides operational support, performs reception duties & screens phone calls. Reviews billing information & processes patient payments. Maintains integrity of medical record and monitors patient information and other practice data. Skills & Requirements
Required H.S. Diploma or equivalent. Preferred graduation from a medical assisting or emergency medical technician program. Required BLS – Cert‑BLS by the American Heart Association. 2 years related experience. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. About Us
Texas Children's Urgent Care offers high‑quality, efficient and affordable after‑hours patient care in nine convenient community locations across the greater Houston area. Texas Children's Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board‑certified pediatricians who have privileges at Texas Children's Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x‑rays on‑site. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Seniority Level
Entry level Employment Type
Part‑time Job Function
Other Industries
Hospitals and Health Care
#J-18808-Ljbffr