Waste Pro USA
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Bonus Opportunity Waste Pro offers a quarterly bonus of up to
$3,500 per quarter
for all Residential, Roll Off and Commercial Route Supervisors. This bonus program is designed to recognize and reward Supervisors with a commitment to safety and the important role of keeping our Waste Pro's and Communities safe.
Summary of Position The Commercial Route Supervisor is responsible for supervising the daily service delivery to commercial Waste Pro customers, ensuring safe, timely, and cost‑effective delivery of contracted services in accordance with Waste Pro practices, procedures, and applicable regulations. This position understands Waste Pro Core Values and applies principles of Positive Leadership in the supervision of drivers.
Essential Job Functions
Directly responsible for the supervision of drivers and the performance of daily operations. Greet drivers upon arrival to the yard; ensure that pre‑ and post‑trip inspections are conducted. Communicate key service points, safety, and equipment issues while ensuring drivers feel part of the Waste Pro team and understand the core values.
Establish and maintain a clean, safe work environment and ensure compliance with company policies.
Share decision‑driving techniques and ensure that employees adhere to and are knowledgeable of Waste Pro safety guidelines. Reinforce daily safe work practices and assist with the delivery of weekly safety meetings.
Route new service starts by obtaining work orders, scheduling delivery of containers, and managing service days. Review productivity reports daily (yardage, tonnage, and hauls), reroute non‑performing routes to maximize service calls while minimizing labor costs. Schedule removal of cans on a timely basis when service is cancelled.
Follow routes to ensure that Waste Pro provides a distinctly different level of service to customers. Respond to dispatch calls or messages submitted via the Trac‑Ez system. Talk with drivers to clarify unique service requirements and ensure they are aware of the situation for the next day’s service. Address all customer issues, complaints, and inquiries by speaking with the customer and/or driver. Address overloaded cans, renew contracts, or refer service changes to the sales representative if applicable. Interact with city, state, and local municipalities to ensure customers are serviced in a timely manner.
Perform route observations to ensure safety procedures are followed. Verify corrals are in good condition, cans are sanitized, debris is removed around cans, bins are placed and labeled properly, and gates are closed. Complete route observation reports and discuss observations with drivers, including safety issues, customer calls, route cleanliness, and truck appearance. Identify training needs and review with drivers.
Monitor drivers’ daily pre‑trip inspections, address findings, and ensure drivers conduct proper inspections. Review all truck repair issues and address with the shop manager to ensure mechanical issues are fixed.
Monitor driver time and attendance, completed route sheets, disposal tickets, and compliance with DOT hours of service and Waste Pro regulations.
Complete accident and injury reports. Respond to vehicle accident investigations, workers’ compensation, and property damage claims.
Train and orient new employees.
Conduct performance evaluations, monitor and track employee attendance, complete disciplinary actions, and attend meetings that apply positive leadership principles.
Ensure front loaders are cleaned on a daily basis.
Drive and assist on routes to cover shortages. Assist drivers who are behind the normal schedule as needed.
Other Job Responsibilities
Attend and participate in corporation‑sponsored training courses as assigned.
Keep up to date on current technology that is job‑appropriate and being used by Waste Pro USA.
Perform any additional job duties that may be assigned by the Supervisor.
Work Environment Normal setting for this job: Outside supervising in the field.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries: Utilities
Location: Apopka, FL
Salary: $52,000.00 – $75,400.00
#J-18808-Ljbffr
Bonus Opportunity Waste Pro offers a quarterly bonus of up to
$3,500 per quarter
for all Residential, Roll Off and Commercial Route Supervisors. This bonus program is designed to recognize and reward Supervisors with a commitment to safety and the important role of keeping our Waste Pro's and Communities safe.
Summary of Position The Commercial Route Supervisor is responsible for supervising the daily service delivery to commercial Waste Pro customers, ensuring safe, timely, and cost‑effective delivery of contracted services in accordance with Waste Pro practices, procedures, and applicable regulations. This position understands Waste Pro Core Values and applies principles of Positive Leadership in the supervision of drivers.
Essential Job Functions
Directly responsible for the supervision of drivers and the performance of daily operations. Greet drivers upon arrival to the yard; ensure that pre‑ and post‑trip inspections are conducted. Communicate key service points, safety, and equipment issues while ensuring drivers feel part of the Waste Pro team and understand the core values.
Establish and maintain a clean, safe work environment and ensure compliance with company policies.
Share decision‑driving techniques and ensure that employees adhere to and are knowledgeable of Waste Pro safety guidelines. Reinforce daily safe work practices and assist with the delivery of weekly safety meetings.
Route new service starts by obtaining work orders, scheduling delivery of containers, and managing service days. Review productivity reports daily (yardage, tonnage, and hauls), reroute non‑performing routes to maximize service calls while minimizing labor costs. Schedule removal of cans on a timely basis when service is cancelled.
Follow routes to ensure that Waste Pro provides a distinctly different level of service to customers. Respond to dispatch calls or messages submitted via the Trac‑Ez system. Talk with drivers to clarify unique service requirements and ensure they are aware of the situation for the next day’s service. Address all customer issues, complaints, and inquiries by speaking with the customer and/or driver. Address overloaded cans, renew contracts, or refer service changes to the sales representative if applicable. Interact with city, state, and local municipalities to ensure customers are serviced in a timely manner.
Perform route observations to ensure safety procedures are followed. Verify corrals are in good condition, cans are sanitized, debris is removed around cans, bins are placed and labeled properly, and gates are closed. Complete route observation reports and discuss observations with drivers, including safety issues, customer calls, route cleanliness, and truck appearance. Identify training needs and review with drivers.
Monitor drivers’ daily pre‑trip inspections, address findings, and ensure drivers conduct proper inspections. Review all truck repair issues and address with the shop manager to ensure mechanical issues are fixed.
Monitor driver time and attendance, completed route sheets, disposal tickets, and compliance with DOT hours of service and Waste Pro regulations.
Complete accident and injury reports. Respond to vehicle accident investigations, workers’ compensation, and property damage claims.
Train and orient new employees.
Conduct performance evaluations, monitor and track employee attendance, complete disciplinary actions, and attend meetings that apply positive leadership principles.
Ensure front loaders are cleaned on a daily basis.
Drive and assist on routes to cover shortages. Assist drivers who are behind the normal schedule as needed.
Other Job Responsibilities
Attend and participate in corporation‑sponsored training courses as assigned.
Keep up to date on current technology that is job‑appropriate and being used by Waste Pro USA.
Perform any additional job duties that may be assigned by the Supervisor.
Work Environment Normal setting for this job: Outside supervising in the field.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries: Utilities
Location: Apopka, FL
Salary: $52,000.00 – $75,400.00
#J-18808-Ljbffr