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Harmons Grocery

Dairy Associate

Harmons Grocery, Santa Clara, New York, United States

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FULL TIME

$15.00 - $18.46 PER HOUR

GENERAL PURPOSE The purpose of this position is to ensure the quality, freshness, and product assortment is maintained in the dairy department. This person will be receiving, stocking, and rotating product, taking special orders, and providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES

Follows established departmental and store policies and procedures

Ensures the quality and freshness of all products and services provided by the dairy department

Responsible for maintaining the appropriate product assortment and inventory levels for the dairy department

Confirms pricing accuracy and signage for all products, paying particular attention to ad items

Ensures the dairy department is cleaned and sanitized daily and meets the company standards for appearance

Delivers excellent customer service to all customers

Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, etc.

Pulls out of date product from the dairy shelves

Assists Dairy Manager with ordering product to meet the needs of the dairy department based on past and projected sales

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS

Consistent and daily interaction with store associates

Consistent and daily interaction with customers

Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills to communicate with customers and fellow associates effectively and efficiently

Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team

Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent

Ability to interpret policies and procedures

Basic math skills

Understanding of product rotation

Must enjoy working with and handling dairy products

Should have a passion for customer service

Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively

Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

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