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Sherwin-Williams

Branch Customer Service Specialist

Sherwin-Williams, Randolph, Massachusetts, us, 02368

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Branch Customer Service Specialist

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Sherwin-Williams

$20.00/hr - $20.00/hr

Job Description

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale customers

Process sales transactions accurately and consistent with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition of assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Qualifications

Must be at least eighteen (18) years of age

Must be legally authorized to work in the United States without needing sponsorship

Must have a valid, unrestricted Driver’s License

Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends

Preferred Qualifications

High School diploma or GED

At least one (1) year experience in delivery, retail, or customer service positions

Previous experience selling paint and paint-related products

Previous experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

Location The individual selected for this role will be expected to work at stores within a 10-mile radius of store #704316, located at: 53 Teed Drive, Randolph MA 02368.

Seniority level Entry level

Employment type Full-time

Job function Sales and Customer Service

Industries Chemical Manufacturing and Manufacturing

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

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