Texas Comptroller of Public Accounts
Comptroller-Arbitration Program Specialist
Texas Comptroller of Public Accounts, Austin, Texas, us, 78716
Join to apply for the
Comptroller‑Arbitration Program Specialist
role at
Texas Comptroller of Public Accounts .
Applications must be filed at:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054889
Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.
Are you ready to grow and make a positive impact?
If you are seeking to gain knowledge, build your career, and network among goal‑oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller’s Office. We take pride in the work we do serving as State’s accountant, tax collector, treasurer, and much more!
About The Division The Property Tax Assistance Division (PTAD) provides technical assistance to local governments and taxpayers on property tax issues but does not grant jurisdiction to intervene in local tax matters. PTAD is split into four areas: outreach and support, education and communications, field appraisals, and data analysis.
General Description The Comptroller’s office is seeking an Arbitration Program Specialist in the Property Tax Assistance Division (PTAD). This role performs journey‑level consultative services and technical assistance work. Acts as a subject matter expert on regular arbitration, limited arbitration, and the arbitrator registry and training. Provides extensive customer service to property owners, arbitrators, and appraisal districts. May provide guidance to others.
Work Hours Agency standard work hours are Monday through Friday from 8 am to 5 pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based on business need or division determination. This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications Minimum Qualifications
Graduation from an accredited college or university with a bachelor’s degree.
Three (3) years’ experience researching, preparing, and editing documents for public dissemination.
Experience providing customer service.
Preferred Qualifications
Graduation from an accredited college or university with a bachelor’s degree in business, communications, economics, English, finance, government, management, political science, or public policy.
Experience in the property tax field.
Experience in government in a state agency, local government entities, or legislative office.
Experience with arbitration and Tax Code Chapter 41A.
Substitutions
One (1) additional year of full‑time minimum experience as stated above may substitute for thirty (30) semester hours of the required education with a maximum substitution of 120 semester hours (four years).
In this role you will:
Answer complex property tax related telephone calls; conduct research and prepare responses to inquiries. Compose, type, and proof written responses and prepare requested information and data. Maintain logs of questions received and answers provided. Respond to information requests by telephone, email, fax and written correspondence. May assist legislative staff, tax officials, property taxpayers and staff of various organizations with questions or concerns on arbitration‑related matters.
May assist in development of training manuals and guidelines. May participate in development of training and/or delivery of arbitration training. Prepare, proof, or edit publications, forms, videos and webpages.
Research and resolve complex problems with binding arbitration applications, arbitrator applications and issues related to the arbitrator registry. Perform various functions related to the arbitrator registry and requests for arbitration, including entry of applications, research of accounts, entry of standardized forms and account research to resolve processing and informational issues.
Coordinate and collaborate with program staff in planning, development, implementation, analysis, and documentation of agency programs, including offering technical expertise on usage of arbitration systems. May work with IT division on implementation of new systems by testing functionality.
Perform other related duties as assigned.
Maximize Your Earnings! The Comptroller’s office offers a strong benefits package, including insurance, retirement plans, and a flexible work schedule. See our benefits offering.
Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application. https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Applications submitted through Work in Texas Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions, please go to CAPPS Recruit to register or login and access your profile.
Equal Opportunity Statement The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
#J-18808-Ljbffr
Comptroller‑Arbitration Program Specialist
role at
Texas Comptroller of Public Accounts .
Applications must be filed at:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054889
Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.
Are you ready to grow and make a positive impact?
If you are seeking to gain knowledge, build your career, and network among goal‑oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller’s Office. We take pride in the work we do serving as State’s accountant, tax collector, treasurer, and much more!
About The Division The Property Tax Assistance Division (PTAD) provides technical assistance to local governments and taxpayers on property tax issues but does not grant jurisdiction to intervene in local tax matters. PTAD is split into four areas: outreach and support, education and communications, field appraisals, and data analysis.
General Description The Comptroller’s office is seeking an Arbitration Program Specialist in the Property Tax Assistance Division (PTAD). This role performs journey‑level consultative services and technical assistance work. Acts as a subject matter expert on regular arbitration, limited arbitration, and the arbitrator registry and training. Provides extensive customer service to property owners, arbitrators, and appraisal districts. May provide guidance to others.
Work Hours Agency standard work hours are Monday through Friday from 8 am to 5 pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based on business need or division determination. This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications Minimum Qualifications
Graduation from an accredited college or university with a bachelor’s degree.
Three (3) years’ experience researching, preparing, and editing documents for public dissemination.
Experience providing customer service.
Preferred Qualifications
Graduation from an accredited college or university with a bachelor’s degree in business, communications, economics, English, finance, government, management, political science, or public policy.
Experience in the property tax field.
Experience in government in a state agency, local government entities, or legislative office.
Experience with arbitration and Tax Code Chapter 41A.
Substitutions
One (1) additional year of full‑time minimum experience as stated above may substitute for thirty (30) semester hours of the required education with a maximum substitution of 120 semester hours (four years).
In this role you will:
Answer complex property tax related telephone calls; conduct research and prepare responses to inquiries. Compose, type, and proof written responses and prepare requested information and data. Maintain logs of questions received and answers provided. Respond to information requests by telephone, email, fax and written correspondence. May assist legislative staff, tax officials, property taxpayers and staff of various organizations with questions or concerns on arbitration‑related matters.
May assist in development of training manuals and guidelines. May participate in development of training and/or delivery of arbitration training. Prepare, proof, or edit publications, forms, videos and webpages.
Research and resolve complex problems with binding arbitration applications, arbitrator applications and issues related to the arbitrator registry. Perform various functions related to the arbitrator registry and requests for arbitration, including entry of applications, research of accounts, entry of standardized forms and account research to resolve processing and informational issues.
Coordinate and collaborate with program staff in planning, development, implementation, analysis, and documentation of agency programs, including offering technical expertise on usage of arbitration systems. May work with IT division on implementation of new systems by testing functionality.
Perform other related duties as assigned.
Maximize Your Earnings! The Comptroller’s office offers a strong benefits package, including insurance, retirement plans, and a flexible work schedule. See our benefits offering.
Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application. https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Applications submitted through Work in Texas Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions, please go to CAPPS Recruit to register or login and access your profile.
Equal Opportunity Statement The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
#J-18808-Ljbffr