Bluebonnet Trails Community Services
Join to apply for the
(1598) Office Manager
role at
Bluebonnet Trails Community Services .
A highly organized and dedicated Office Manager is needed to support the Behavioral Health Integrated Clinic in Round Rock, TX. This role ensures efficient clinic operations and provides critical administrative and clinic support. The ideal candidate is detail‑oriented, a strong leader, and passionate about enhancing behavioral health services.
Key Responsibilities
Leadership & Team Management: Supervise and provide leadership to the Customer Service Representative (CSR) team, ensuring efficient front‑desk and clinic operations in line with BTCS standards.
Training & Onboarding: Lead the training and onboarding of new CSR staff across multiple locations, ensuring consistency in front‑desk operations.
Collaboration & Coordination: Work closely with Program Directors, Services Managers, and the Director of Business Operations to streamline workflows and operational tasks.
Clinic Operations Management: Oversee daily office functions, including data entry, document scanning, managing Electronic Health Records (EHR), financial assessments, insurance authorizations, and caseload assignments.
Schedule Management: Partner with CSR and Clinical teams to maintain and adjust clinic schedules to accommodate patient needs.
Process Improvement: Identify and implement operational enhancements in collaboration with clinic leadership, improving efficiency and overall service delivery.
Supply & Equipment Management: Maintain office supplies, oversee equipment upkeep, and ensure timely requisitions.
Transportation Coordination: Supervise Relief Pool Transporters and coordinate transportation needs across clinic.
Reporting & Compliance: Assist in generating and reviewing administrative reports to ensure accuracy and compliance with clinic standards.
Qualifications
High School diploma or GED equivalency; some college (1–2 years) or Associate’s Degree preferred.
Experience in office management or a supervisory role, preferably in a healthcare or behavioral health setting.
2 years of previous office management experience.
Experience working with persons with mental health diagnoses.
Experience in a medical office setting.
Experience with Social Security Disability programs, Medicaid, and Medicare.
Experience having financial discussions with clients regarding treatment costs.
Strong leadership and team‑building skills with a commitment to staff development.
Excellent organizational, communication, and multitasking abilities.
Strong computer and communication skills.
Familiarity with Electronic Health Records (EHR) systems and office management software.
Ability to work collaboratively with diverse teams and stakeholders.
Knowledge of Excel and Word, record keeping, good organizational skills.
A solutions‑oriented mindset with a focus on enhancing patient care and clinic efficiency.
Bilingual (Spanish/ASL) is a plus.
Location & Compensation
Location: Round Rock, TX
Hourly Salary Range: $26.00 – $30.75
Annual Salary Range: $54,080.00 – $63,960.00 (based on full‑time equivalent)
Differential Details
Up to $2.00/hour for previous experience in a similar role with a community center in Texas
$1.00/hour for tenure with BTCS
$1.00/hour for Career Ladder Specialty
$0.75/hour for bilingual Spanish/ASL
Additional Information
Seniority Level: Mid‑Senior
Employment Type: Full‑time
Job Function: Administrative
Industries: Mental Health Care
Apply until the position is filled. The position is open until filled.
#J-18808-Ljbffr
(1598) Office Manager
role at
Bluebonnet Trails Community Services .
A highly organized and dedicated Office Manager is needed to support the Behavioral Health Integrated Clinic in Round Rock, TX. This role ensures efficient clinic operations and provides critical administrative and clinic support. The ideal candidate is detail‑oriented, a strong leader, and passionate about enhancing behavioral health services.
Key Responsibilities
Leadership & Team Management: Supervise and provide leadership to the Customer Service Representative (CSR) team, ensuring efficient front‑desk and clinic operations in line with BTCS standards.
Training & Onboarding: Lead the training and onboarding of new CSR staff across multiple locations, ensuring consistency in front‑desk operations.
Collaboration & Coordination: Work closely with Program Directors, Services Managers, and the Director of Business Operations to streamline workflows and operational tasks.
Clinic Operations Management: Oversee daily office functions, including data entry, document scanning, managing Electronic Health Records (EHR), financial assessments, insurance authorizations, and caseload assignments.
Schedule Management: Partner with CSR and Clinical teams to maintain and adjust clinic schedules to accommodate patient needs.
Process Improvement: Identify and implement operational enhancements in collaboration with clinic leadership, improving efficiency and overall service delivery.
Supply & Equipment Management: Maintain office supplies, oversee equipment upkeep, and ensure timely requisitions.
Transportation Coordination: Supervise Relief Pool Transporters and coordinate transportation needs across clinic.
Reporting & Compliance: Assist in generating and reviewing administrative reports to ensure accuracy and compliance with clinic standards.
Qualifications
High School diploma or GED equivalency; some college (1–2 years) or Associate’s Degree preferred.
Experience in office management or a supervisory role, preferably in a healthcare or behavioral health setting.
2 years of previous office management experience.
Experience working with persons with mental health diagnoses.
Experience in a medical office setting.
Experience with Social Security Disability programs, Medicaid, and Medicare.
Experience having financial discussions with clients regarding treatment costs.
Strong leadership and team‑building skills with a commitment to staff development.
Excellent organizational, communication, and multitasking abilities.
Strong computer and communication skills.
Familiarity with Electronic Health Records (EHR) systems and office management software.
Ability to work collaboratively with diverse teams and stakeholders.
Knowledge of Excel and Word, record keeping, good organizational skills.
A solutions‑oriented mindset with a focus on enhancing patient care and clinic efficiency.
Bilingual (Spanish/ASL) is a plus.
Location & Compensation
Location: Round Rock, TX
Hourly Salary Range: $26.00 – $30.75
Annual Salary Range: $54,080.00 – $63,960.00 (based on full‑time equivalent)
Differential Details
Up to $2.00/hour for previous experience in a similar role with a community center in Texas
$1.00/hour for tenure with BTCS
$1.00/hour for Career Ladder Specialty
$0.75/hour for bilingual Spanish/ASL
Additional Information
Seniority Level: Mid‑Senior
Employment Type: Full‑time
Job Function: Administrative
Industries: Mental Health Care
Apply until the position is filled. The position is open until filled.
#J-18808-Ljbffr