Senior Customer Service Specialist – White-Glove Support

A leading diagnostics company is seeking a Customer Service Specialist III in Rochester, NY. This senior role involves managing customer order lifecycles, providing high-touch support to strategic accounts, and mentoring team members. Ideal candidates have 3-5 years of customer service experience and strong analytical and communication skills. A High School diploma is required, with a preference for a BS/BA degree. The salary ranges from $45,000 to $53,000, with comprehensive benefits. #J-18808-Ljbffr