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Fidelity Investments

Analyst, ETF Trade Operations

Fidelity Investments, Merrimack, New Hampshire, us, 03054

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Analyst, ETF Trade Operations Join to apply for the Analyst, ETF Trade Operations role at Fidelity Investments.

Responsibilities

Handle AP inquiries related to creation/redemption activity.

Provide expertise in ETF product development and implementation.

Provide training as subject matter expert (SME).

Provide ETF subject matter expertise and knowledge to support development of Fidelity’s ETF capabilities.

Create/update operational processes and procedures for new products.

Recommend changes to systems, processes, responsibilities, etc.

Participate in testing of new technology prior to roll out into production and report results to peers and managers.

Escalate operational incidents to senior management.

Maintain relationships with business partners and manage expectations of service levels.

The Expertise & Skills You Bring

Bachelor’s degree or equivalent with 3-5 years of experience in an ETF operations environment.

ETF servicing experience including basket processing, collateral management, settlements, fails resolution, and AP/order management.

Strong understanding of the ETF industry with an ability to adapt to and support regulatory changes.

Outstanding analytical, communication, conceptual thinking, and problem‑solving capabilities. Flexibility and the ability to both take the lead and contribute to daily deliverables for the team are required.

Strong communication skills with the ability to deliver cogent, insightful updates to all levels of operations leadership.

Familiarity with digital assets and digital asset servicing.

Demonstrated experience in workflow, process, and procedure development.

Understanding of ETF middle office functions including trade enrichment, trade instructions, settlements, fails resolution, and ability to articulate and elevate issues in a proactive and actionable fashion.

Note: Fidelity will not provide immigration sponsorship for this position.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance and Sales

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