Cedars-Sinai
Admissions Team Lead - Breast Center and SOCC Registration & Operations - Full-T
Cedars-Sinai, Los Angeles, California, United States, 90079
Admissions Team Lead - Breast Center and SOCC Registration & Operations - Full-Time, On-Site
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Admissions Team Lead - Breast Center and SOCC Registration & Operations - Full-Time, On-Site
role at
Cedars-Sinai
Grow your career at Cedars-Sinai! The Admission Team Lead monitors and coordinates the daily operations of the assigned unit. Coordinates patient flow and adjusts work assignments to minimize patient wait times. Ensures registrations are worked according to established policies and procedures to meet data quality goals, comply with department policies and procedures, optimize point of service cash collections and cash flow, and provide efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional development, compliance with department and CSMC policies and procedures, performance feedback and evaluations, change management, and cost containment efforts. Responsible for the integrity of the registration process to positively impact the financial and customer service goals of the admissions department. Understands and supports the goals and objectives of the Admissions leadership team.
Primary Duties & Responsibilities
Facilitates the workflow of the admissions team by coaching, answering questions, providing guidance, troubleshooting, and leading by example.
Assists the supervisor in preparing and posting work schedules for the admissions team and covers sick calls and other department needs.
Evaluates individual and team performance and assists the manager and supervisor by providing feedback regarding counseling and disciplinary action and ensuring compliance with the department’s time and attendance policy.
Assists with orientation and unit training for new hires and identifies staff readiness for additional development opportunities.
Assists with budget compliance by staying within approved staffing levels, monitoring use of overtime, and ensuring compliance with the department’s time and attendance policy.
Assists with quality control activities to ensure accurate demographic and financial information, benefits verification, and insurance coverage documentation.
Collects data to support performance indicators and quality assurance reporting.
Updates the registration system to ensure proper billing and collection.
Monitors patient wait and registration times to ensure patient waits are within standards.
Assists managers, supervisors, and peers to identify and meet customer needs and investigates customer complaints.
Serves as liaison with other units in the Admissions department.
Qualifications
High School Diploma / GED required. Bachelor’s Degree in Hospital Administration or equivalent preferred.
Two (2) years of registration experience in a hospital environment required.
Certified Healthcare Access Associate (CHAA) required upon hire.
Prior team lead or supervisory experience desired.
Scheduling flexibility including potential holiday and weekend commitments.
About Us Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow’s health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
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Admissions Team Lead - Breast Center and SOCC Registration & Operations - Full-Time, On-Site
role at
Cedars-Sinai
Grow your career at Cedars-Sinai! The Admission Team Lead monitors and coordinates the daily operations of the assigned unit. Coordinates patient flow and adjusts work assignments to minimize patient wait times. Ensures registrations are worked according to established policies and procedures to meet data quality goals, comply with department policies and procedures, optimize point of service cash collections and cash flow, and provide efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional development, compliance with department and CSMC policies and procedures, performance feedback and evaluations, change management, and cost containment efforts. Responsible for the integrity of the registration process to positively impact the financial and customer service goals of the admissions department. Understands and supports the goals and objectives of the Admissions leadership team.
Primary Duties & Responsibilities
Facilitates the workflow of the admissions team by coaching, answering questions, providing guidance, troubleshooting, and leading by example.
Assists the supervisor in preparing and posting work schedules for the admissions team and covers sick calls and other department needs.
Evaluates individual and team performance and assists the manager and supervisor by providing feedback regarding counseling and disciplinary action and ensuring compliance with the department’s time and attendance policy.
Assists with orientation and unit training for new hires and identifies staff readiness for additional development opportunities.
Assists with budget compliance by staying within approved staffing levels, monitoring use of overtime, and ensuring compliance with the department’s time and attendance policy.
Assists with quality control activities to ensure accurate demographic and financial information, benefits verification, and insurance coverage documentation.
Collects data to support performance indicators and quality assurance reporting.
Updates the registration system to ensure proper billing and collection.
Monitors patient wait and registration times to ensure patient waits are within standards.
Assists managers, supervisors, and peers to identify and meet customer needs and investigates customer complaints.
Serves as liaison with other units in the Admissions department.
Qualifications
High School Diploma / GED required. Bachelor’s Degree in Hospital Administration or equivalent preferred.
Two (2) years of registration experience in a hospital environment required.
Certified Healthcare Access Associate (CHAA) required upon hire.
Prior team lead or supervisory experience desired.
Scheduling flexibility including potential holiday and weekend commitments.
About Us Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow’s health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
#J-18808-Ljbffr