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Oates Energy

Customer Service Team Lead — Call Center Ops

Oates Energy, Boca Raton, Florida, us, 33481

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A leading utility company is seeking a Manager of Customer Service to oversee daily operations in our Boca Raton office. The ideal candidate will lead a team of customer service representatives, ensuring high performance and efficiency while maintaining customer satisfaction. Responsibilities include managing call center operations, tracking performance metrics, and implementing process improvements. This full-time role offers a competitive hourly wage and a hybrid work schedule. #J-18808-Ljbffr