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HFD

Revenue Operations – Provider Due Diligence Specialist

HFD, Bakersfield, California, United States, 93399

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Revenue Operations – Provider Due Diligence Specialist Remote Position (Hybrid if Local to Bakersfield or Dallas/Fort Worth, TX)

At HFD, our mission is to make healthcare more affordable by giving everyone a better way to pay. To accomplish this, we ensure the team is aligned with our E.P.I.C. values:

Excellence:

Always exceeding expectations!

Passionate:

Executing with boldness!

Innovative:

Pioneering a better way!

Collaborative:

Together we win!

As a Provider Due Diligence Specialist, you’re the gatekeeper of quality. Every provider who wants to join the HFD platform goes through you. You are the investigator, validator, risk‑spotter, and quality champion who makes sure any partner we bring on is real, compliant, trustworthy, and ready to serve patients.

Responsibilities

Lead due‑diligence review

for all new providers entering the sales pipeline.

Licensing / Credential Verification and Documentation Collection

Verify state licenses, board certifications, and disciplinary actions.

Gather and validate required documents.

Legal & Compliance Screening

Investigate malpractice claims, litigation, sanctions, and other red‑flags.

Review state and federal databases to avoid risky partnerships.

Business Identity & Legitimacy Validation

Confirm legal business names, DBAs, entity structure, and ownership.

Ensure the business is real, active, and not operating out of a P.O. Box in space.

Operational & Financial Risk Assessment

Verify provider’s existence (website, hours, NPI).

Confirm provider offers services aligned with our approved patient financing verticals.

Account Provisioning Support

Assist in setting up and provisioning provider accounts after due diligence approval.

Cross‑Department Collaboration

Work with Sales to clarify provider details and keep deals moving.

Coordinate with Legal & Compliance for tricky or escalated cases.

Partner with Customer Success to ensure handoffs feel effortless.

Process Improvement

Streamline due diligence and recommend smart upgrades and automation.

Document SOPs.

Requirements

4+ years’ experience in Revenue Operations, Sales/Business Operations, or Provider Due Diligence.

Bachelor’s degree in Business, Finance, or related field (preferred).

CRM experience (HubSpot preferred).

Strong knowledge of due diligence, verification workflows, or credentialing.

Attention to detail and self‑motivation.

Ability to multitask and excel in a fast‑paced environment.

Proficiency in Microsoft Excel.

Who You Are (Your Vibe)

Loves investigating and notices things others don’t.

Thrives in fast‑paced environments and enjoys learning new systems.

Communicates clearly and kindly.

Uses great judgment.

Knows your way around HubSpot.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance

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