Lids
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Retail Facilities Coordinator
role at
Lids .
About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations domestically and 50+ internationally. The company is currently expanding with the goal of becoming the largest licensed brick‑and‑mortar sports retailer across the globe.
General Position Summary
Maintain daily store maintenance requests and facilitate repairs as needed to keep our retail stores open and operational for driving sales. Implement cost tracking to sustain company budget objectives.
Principle Duties And Responsibilities
Maintain new store maintenance requests as they’re submitted, receive, and assign to vendors.
Track daily on‑demand work orders; ensure jobs complete in a timely fashion.
Hold vendors accountable by controlling the not to exceed limits and project approvals.
Close out projects by properly accounting for data tracking in Salesforce.
Problem‑solve with external teammates to verify appropriate actions are necessary.
Create new stores in company systems D365 for new construction projects.
Manage newly created utility accounts for new construction projects.
Lead planning of the company’s flagship location maintenance programs.
Process daily invoices to ensure data accurately captured in Think LP/Salesforce.
Provide cross‑functional training across construction and real‑estate departments.
Oversee preventative maintenance programs for HVAC, PEST, FIRE SAFETY, and cleanings.
Govern vendor partnerships, management, relationships, and contract negotiations.
Additional Principal Duties And Responsibilities
Act as conduit arm for internal/external operations teammates regarding store maintenance.
Work with finance teammates monthly to track budget vs. spending plan.
Support field teammates in customer‑service aspects and react to high‑priority issues.
Provide after‑hours coverage, including emergencies on weekends.
Job Required Knowledge & Skills
2–3 years’ experience in related field in commercial or retail.
4‑year degree a plus but not required.
Efficient in Microsoft programs such as Excel, Word, and Office.
Preferred Job Required Knowledge & Skills
Certifications in HVAC a plus but not required.
Some knowledge of general repairs in plumbing, electrical, and handyman.
Prior fast‑paced work environment experience; proficiency in processes, positive mindset, great work ethic, excellent communicator, proficiency in Excel.
Reports To: Director of Store Planning
Employment Type: Full‑time
Seniority Level: Entry level
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Retail Facilities Coordinator
role at
Lids .
About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations domestically and 50+ internationally. The company is currently expanding with the goal of becoming the largest licensed brick‑and‑mortar sports retailer across the globe.
General Position Summary
Maintain daily store maintenance requests and facilitate repairs as needed to keep our retail stores open and operational for driving sales. Implement cost tracking to sustain company budget objectives.
Principle Duties And Responsibilities
Maintain new store maintenance requests as they’re submitted, receive, and assign to vendors.
Track daily on‑demand work orders; ensure jobs complete in a timely fashion.
Hold vendors accountable by controlling the not to exceed limits and project approvals.
Close out projects by properly accounting for data tracking in Salesforce.
Problem‑solve with external teammates to verify appropriate actions are necessary.
Create new stores in company systems D365 for new construction projects.
Manage newly created utility accounts for new construction projects.
Lead planning of the company’s flagship location maintenance programs.
Process daily invoices to ensure data accurately captured in Think LP/Salesforce.
Provide cross‑functional training across construction and real‑estate departments.
Oversee preventative maintenance programs for HVAC, PEST, FIRE SAFETY, and cleanings.
Govern vendor partnerships, management, relationships, and contract negotiations.
Additional Principal Duties And Responsibilities
Act as conduit arm for internal/external operations teammates regarding store maintenance.
Work with finance teammates monthly to track budget vs. spending plan.
Support field teammates in customer‑service aspects and react to high‑priority issues.
Provide after‑hours coverage, including emergencies on weekends.
Job Required Knowledge & Skills
2–3 years’ experience in related field in commercial or retail.
4‑year degree a plus but not required.
Efficient in Microsoft programs such as Excel, Word, and Office.
Preferred Job Required Knowledge & Skills
Certifications in HVAC a plus but not required.
Some knowledge of general repairs in plumbing, electrical, and handyman.
Prior fast‑paced work environment experience; proficiency in processes, positive mindset, great work ethic, excellent communicator, proficiency in Excel.
Reports To: Director of Store Planning
Employment Type: Full‑time
Seniority Level: Entry level
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