Jersey Mike's Subs
Jersey Mike's Subs in HOPKINS, MN is looking for Shift Leaders! Become part of Jersey Mike's fun and rewarding organization! We are looking for Shift Leaders who want to be part of a high‑growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.
As Shift Leader, you are responsible for overseeing in‑store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.
Team Environment
Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
Deploy team members appropriately to meet customers' needs and service standards throughout shift
Communicate shift priorities, goals and results with team members
Support training as directed by General Manager or Assistant Manager(s)
Arrive in a timely manner to be ready in position at the start of scheduled shift
Operational Excellence
Role model exceptional customer service
Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
Complete all required training
Skills & Experience
Experience as a Shift Manager or similar role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem‑solving aptitude
Ability to stand for long periods
High school diploma & QSR/restaurant experience is preferred
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Restaurants
Referrals increase your chances of interviewing at Jersey Mike's Subs by 2x
#J-18808-Ljbffr
As Shift Leader, you are responsible for overseeing in‑store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.
Team Environment
Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
Deploy team members appropriately to meet customers' needs and service standards throughout shift
Communicate shift priorities, goals and results with team members
Support training as directed by General Manager or Assistant Manager(s)
Arrive in a timely manner to be ready in position at the start of scheduled shift
Operational Excellence
Role model exceptional customer service
Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
Complete all required training
Skills & Experience
Experience as a Shift Manager or similar role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem‑solving aptitude
Ability to stand for long periods
High school diploma & QSR/restaurant experience is preferred
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Restaurants
Referrals increase your chances of interviewing at Jersey Mike's Subs by 2x
#J-18808-Ljbffr