Agilent Technologies
Digital Pathology Global Service Specialist
Agilent Technologies, Italy, New York, United States
Job Description
Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek—so they can do what they do best: improve the world around us. Want more information on Agilent? Check out https://www.agilent.com! Are you ready to be the Agilent Technologies "Digital Pathology Global Service Specialist"? To develop and lead our services team to be successful within Digital Pathology? Agilent Technologies is a global leader in Cancer Diagnostics focusing on antibodies, reagents, automation, and Pathology workflow innovations. Agilent is embarking on a journey to also be a global leader in the Digital Pathology space. Through strategic partnerships with existing vendors, Agilent’s current cancer portfolio, and Agilent’s unique access to Pathology labs worldwide, we have high ambitions to make Digital Pathology a key element of our Cancer Diagnostic Value Proposition. This position will report into our "Global Service Operations" (GSO) team in our Agilent Diagnostic Services unit (ADS). The role will lead our investment globally from a service perspective, shaping service strategy and our service organization to be able to talk to Sales, Applications and Customers about Digital Pathology. It is a senior position; you will be the oracle of best practices for deployment and support of Digital Pathology worldwide. Key Responsibilities
Define the Service Strategy for Digital Pathology (Scanner and IT systems) Identify gaps in our World Class Diagnostic Service organization to also achieve success in the Digital Pathology journey, with special focus on Workflow, Project Management and IT capabilities like DICOM, EMRs and PACs Establish best practices and train local teams in how to support sales in Digital Pathology discussion on pre‑sales or deployment questions Support and train our call centres in providing the best possible support to our customers worldwide Qualifications
To apply you must have been working with Digital Pathology for at least 5 years. We are looking for a person that can help us on the right path from the beginning. Whether you were a laboratory super user for Digital Pathology, come from an IT department with integration experience, or have a background from a Digital Pathology manufacturer is not important. Just as long as you bring deep Digital Pathology experience from a workflow, Project Management or IT perspective. The personal capabilities to be a lighthouse for Digital Pathology. This will require leadership, coaching, patience, and establishment of best practices. Virtues you should hold as an applicant. You speak and communicate in English on a high level. Your stakeholders, partners and customers are worldwide. What We Offer
Working for a greater purpose, we strive to help cure cancer patients International exposure every day Great colleagues. It is never boring here, and we look after each other Career development and leadership growth opportunities Competitive compensation and benefits Ready to Apply?
Submit your application and CV as soon as possible—we’re reviewing candidates on a rolling basis. Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 25% of the Time Shift: Day Duration: No End Date Job Function: Services & Support Seniority Level
Associate Employment Type
Full‑time
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Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek—so they can do what they do best: improve the world around us. Want more information on Agilent? Check out https://www.agilent.com! Are you ready to be the Agilent Technologies "Digital Pathology Global Service Specialist"? To develop and lead our services team to be successful within Digital Pathology? Agilent Technologies is a global leader in Cancer Diagnostics focusing on antibodies, reagents, automation, and Pathology workflow innovations. Agilent is embarking on a journey to also be a global leader in the Digital Pathology space. Through strategic partnerships with existing vendors, Agilent’s current cancer portfolio, and Agilent’s unique access to Pathology labs worldwide, we have high ambitions to make Digital Pathology a key element of our Cancer Diagnostic Value Proposition. This position will report into our "Global Service Operations" (GSO) team in our Agilent Diagnostic Services unit (ADS). The role will lead our investment globally from a service perspective, shaping service strategy and our service organization to be able to talk to Sales, Applications and Customers about Digital Pathology. It is a senior position; you will be the oracle of best practices for deployment and support of Digital Pathology worldwide. Key Responsibilities
Define the Service Strategy for Digital Pathology (Scanner and IT systems) Identify gaps in our World Class Diagnostic Service organization to also achieve success in the Digital Pathology journey, with special focus on Workflow, Project Management and IT capabilities like DICOM, EMRs and PACs Establish best practices and train local teams in how to support sales in Digital Pathology discussion on pre‑sales or deployment questions Support and train our call centres in providing the best possible support to our customers worldwide Qualifications
To apply you must have been working with Digital Pathology for at least 5 years. We are looking for a person that can help us on the right path from the beginning. Whether you were a laboratory super user for Digital Pathology, come from an IT department with integration experience, or have a background from a Digital Pathology manufacturer is not important. Just as long as you bring deep Digital Pathology experience from a workflow, Project Management or IT perspective. The personal capabilities to be a lighthouse for Digital Pathology. This will require leadership, coaching, patience, and establishment of best practices. Virtues you should hold as an applicant. You speak and communicate in English on a high level. Your stakeholders, partners and customers are worldwide. What We Offer
Working for a greater purpose, we strive to help cure cancer patients International exposure every day Great colleagues. It is never boring here, and we look after each other Career development and leadership growth opportunities Competitive compensation and benefits Ready to Apply?
Submit your application and CV as soon as possible—we’re reviewing candidates on a rolling basis. Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 25% of the Time Shift: Day Duration: No End Date Job Function: Services & Support Seniority Level
Associate Employment Type
Full‑time
#J-18808-Ljbffr