NYC Department of Social Services
PROGRAM INTEGRITY ANALYST
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NYC Department of Social Services
Applicants must be permanent in the Associate Staff Analyst Civil Service title or be permanent in a comparable title eligible for a 6.1.9 title change.
The DSS Accountability Office (DSS-AO) protects the integrity of social services programs administered by DSS and ensures compliance with statutory, regulatory, and contractual standards.
OQA & FI ensures the integrity, efficiency, and regulatory compliance of agency operations, advising programs of potential risks and vulnerabilities. They also ensure FIA programs such as Food Stamps, Cash Assistance and Medicaid operate with a high level of accuracy and integrity, monitoring these programs to find potential threats to integrity and ensuring compliance with best practices and relevant policies.
Complete monthly reports for CA and NCA SNAP based on the Enhanced Quality Assurance System (EQAS) audits, using program databases to provide statistical and other quantitative data and producing descriptive and projective results on SNAP error rates for agency decision‑making.
Prepare periodic trend analysis on State Quality Control case and payment error rates and CAPER error rates, ensuring official federal and state error findings are based on accurate and complete information. Prepare comprehensive statistical and analytical reports and distribute them to appropriate agency heads for reference and managerial decision.
Provide analyses of major SNAP error trends and identify causal factors within error elements to develop error correction plans. Maintain consistency and integrity of data collection by assessing accuracy, validity, and integrity of reports and information provided to HRA/Family Independence Administration.
Provide analytical assistance in data reporting and analysis for special projects designed to enhance the operational and administrative activities of the office regarding program accountability and integrity.
Oversee and coordinate staff development and instructions for program staff conducting SNAP quality control audits, instructing staff using the SNAP Source book and USDA Food and Nutrition Service (FNS) Handbook, and ensuring modules and instructional material adhere to federal/state QC regulations and guidelines.
Provide technical assistance in program planning, performing detailed analysis of workflow patterns to determine optimal efficiency of operations, and conducting administrative studies on processes to develop innovative data‑mining methods that identify integrity issues and recommend corrective action plans.
Research federal, state, and city procedures to interpret or provide clarification and guidance on policy to program staff, and develop curriculum, assess, and evaluate the effectiveness of OQ staff‑development programs to improve quality of work, increase productivity, and meet management goals.
Hours / Schedule: 9 AM – 5 PM
ASSOCIATE STAFF ANALYST – 12627
Minimum Qualifications
Master’s degree in a relevant field and one year of satisfactory full‑time professional experience in a related area, or
Baccalaureate degree and three years of satisfactory full‑time professional experience in a related area, or
Associate degree or completion of 60 semester credits and five years of satisfactory full‑time professional experience in a related area, or
High school diploma or equivalent and seven years of satisfactory full‑time professional experience in a related area, or
A combination of education and experience equivalent to the above, with college credits substitutable for experience at the rate of 30 semester credits per year of experience. All candidates must have a high school diploma and at least one year of experience as described above.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss the applicability of this requirement with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Seniority level
Entry level
Employment type
Full‑time
Job function
Business Development and Sales
Industries
Government Administration
#J-18808-Ljbffr
–
NYC Department of Social Services
Applicants must be permanent in the Associate Staff Analyst Civil Service title or be permanent in a comparable title eligible for a 6.1.9 title change.
The DSS Accountability Office (DSS-AO) protects the integrity of social services programs administered by DSS and ensures compliance with statutory, regulatory, and contractual standards.
OQA & FI ensures the integrity, efficiency, and regulatory compliance of agency operations, advising programs of potential risks and vulnerabilities. They also ensure FIA programs such as Food Stamps, Cash Assistance and Medicaid operate with a high level of accuracy and integrity, monitoring these programs to find potential threats to integrity and ensuring compliance with best practices and relevant policies.
Complete monthly reports for CA and NCA SNAP based on the Enhanced Quality Assurance System (EQAS) audits, using program databases to provide statistical and other quantitative data and producing descriptive and projective results on SNAP error rates for agency decision‑making.
Prepare periodic trend analysis on State Quality Control case and payment error rates and CAPER error rates, ensuring official federal and state error findings are based on accurate and complete information. Prepare comprehensive statistical and analytical reports and distribute them to appropriate agency heads for reference and managerial decision.
Provide analyses of major SNAP error trends and identify causal factors within error elements to develop error correction plans. Maintain consistency and integrity of data collection by assessing accuracy, validity, and integrity of reports and information provided to HRA/Family Independence Administration.
Provide analytical assistance in data reporting and analysis for special projects designed to enhance the operational and administrative activities of the office regarding program accountability and integrity.
Oversee and coordinate staff development and instructions for program staff conducting SNAP quality control audits, instructing staff using the SNAP Source book and USDA Food and Nutrition Service (FNS) Handbook, and ensuring modules and instructional material adhere to federal/state QC regulations and guidelines.
Provide technical assistance in program planning, performing detailed analysis of workflow patterns to determine optimal efficiency of operations, and conducting administrative studies on processes to develop innovative data‑mining methods that identify integrity issues and recommend corrective action plans.
Research federal, state, and city procedures to interpret or provide clarification and guidance on policy to program staff, and develop curriculum, assess, and evaluate the effectiveness of OQ staff‑development programs to improve quality of work, increase productivity, and meet management goals.
Hours / Schedule: 9 AM – 5 PM
ASSOCIATE STAFF ANALYST – 12627
Minimum Qualifications
Master’s degree in a relevant field and one year of satisfactory full‑time professional experience in a related area, or
Baccalaureate degree and three years of satisfactory full‑time professional experience in a related area, or
Associate degree or completion of 60 semester credits and five years of satisfactory full‑time professional experience in a related area, or
High school diploma or equivalent and seven years of satisfactory full‑time professional experience in a related area, or
A combination of education and experience equivalent to the above, with college credits substitutable for experience at the rate of 30 semester credits per year of experience. All candidates must have a high school diploma and at least one year of experience as described above.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss the applicability of this requirement with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Seniority level
Entry level
Employment type
Full‑time
Job function
Business Development and Sales
Industries
Government Administration
#J-18808-Ljbffr