DH Pace Company
Operations Manager - Entry Door Systems St. Louis MO
DH Pace Company, Saint Louis, Missouri, United States, 63146
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc, is aspiring to hire an Operations Manager to drive excellence for our Entry Door Department. In this role, you’ll oversee multiple departments, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Bring your experience in management and your technical expertise to our growing team and help us continue to be the trusted name in door solutions.
Job Responsibilities:
Manage day-to-day operations of multiple departments: service department, installation department, and sales. Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed. Review workload and manpower to meet customer commitments in a cost‑effective manner. Ensure that projects are completed timely, below budget, and to the satisfaction of the customer. Review monthly financial/operational reports and work with front‑line managers to develop action plans to improve. Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews. Will assist with hiring, training and developing new employees. Other duties as assigned. Skills and Qualifications:
Bachelor's degree preferred Minimum of 5 years of management experience Door Industry experience is a plus Experienced in communicating with customers to ensure satisfaction levels consistently exceed expectations Possess an ability for technical applications and mechanical systems Must possess a Valid Driver’s License Our Benefit Offerings:
Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short‑term disability, & long‑term disability and more! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c) The contractor is a federal contractor and is required to comply with the Veterans’ Employment and Training Service (VETS) program. The following are definitions for categories of protected veterans: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
Manage day-to-day operations of multiple departments: service department, installation department, and sales. Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed. Review workload and manpower to meet customer commitments in a cost‑effective manner. Ensure that projects are completed timely, below budget, and to the satisfaction of the customer. Review monthly financial/operational reports and work with front‑line managers to develop action plans to improve. Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews. Will assist with hiring, training and developing new employees. Other duties as assigned. Skills and Qualifications:
Bachelor's degree preferred Minimum of 5 years of management experience Door Industry experience is a plus Experienced in communicating with customers to ensure satisfaction levels consistently exceed expectations Possess an ability for technical applications and mechanical systems Must possess a Valid Driver’s License Our Benefit Offerings:
Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short‑term disability, & long‑term disability and more! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c) The contractor is a federal contractor and is required to comply with the Veterans’ Employment and Training Service (VETS) program. The following are definitions for categories of protected veterans: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr