Rescue Mission Alliance of Syracuse, NY
E-Commerce Specialist
Rescue Mission Alliance of Syracuse, NY, Syracuse, New York, United States
Overview
Join the Rescue Mission Alliance of Syracuse, NY as a Full‑Time E‑Commerce Specialist. Use your passion for digital storytelling to grow our online retail presence and support a mission that puts love into action through food, shelter, clothing, and hope.
Key Responsibilities
Manage and optimize online product listings across multiple e‑commerce platforms (website, eBay, social media marketplaces, etc.).
Create engaging product descriptions and imagery to drive sales and customer engagement.
Collaborate with team members to select and feature merchandise aligned with brand and organizational goals.
Analyze sales data and customer behavior to identify trends and opportunities.
Coordinate online promotions, campaigns, and special sales.
Monitor inventory levels in partnership with retail and warehouse teams.
Prepare regular performance reports on sales, traffic, and engagement.
Stay current on e‑commerce tools, best practices, and resale trends.
Support customer service related to online sales.
Maintain regular, predictable in‑person attendance.
Complete required trainings and support team initiatives as needed.
What We’re Looking For
Proven experience managing e‑commerce platforms (Shopify, Lightspeed, Etsy, eBay, Facebook Marketplace, Instagram Shopping, etc.).
Strong digital marketing and content creation skills.
Excellent written and verbal communication skills.
Highly detail‑oriented with strong organizational abilities.
Comfortable analyzing data to inform decisions.
Ability to collaborate effectively across teams.
Passion for social enterprise, sustainability, and community impact (preferred).
Benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Group and Voluntary Life, Short‑Term Disability, and more.
Salary Base pay range: $20.00/hr – $22.00/hr. Total compensation includes benefits and potential bonuses.
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Key Responsibilities
Manage and optimize online product listings across multiple e‑commerce platforms (website, eBay, social media marketplaces, etc.).
Create engaging product descriptions and imagery to drive sales and customer engagement.
Collaborate with team members to select and feature merchandise aligned with brand and organizational goals.
Analyze sales data and customer behavior to identify trends and opportunities.
Coordinate online promotions, campaigns, and special sales.
Monitor inventory levels in partnership with retail and warehouse teams.
Prepare regular performance reports on sales, traffic, and engagement.
Stay current on e‑commerce tools, best practices, and resale trends.
Support customer service related to online sales.
Maintain regular, predictable in‑person attendance.
Complete required trainings and support team initiatives as needed.
What We’re Looking For
Proven experience managing e‑commerce platforms (Shopify, Lightspeed, Etsy, eBay, Facebook Marketplace, Instagram Shopping, etc.).
Strong digital marketing and content creation skills.
Excellent written and verbal communication skills.
Highly detail‑oriented with strong organizational abilities.
Comfortable analyzing data to inform decisions.
Ability to collaborate effectively across teams.
Passion for social enterprise, sustainability, and community impact (preferred).
Benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Group and Voluntary Life, Short‑Term Disability, and more.
Salary Base pay range: $20.00/hr – $22.00/hr. Total compensation includes benefits and potential bonuses.
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