BrightView Landscapes
Operations Manager – BrightView – BrightView Landscapes
At BrightView, the best teams are created and maintained. If you are searching for your next fulfilling career, picture yourself on a best‑in‑class team where you can grow to be your brightest. We’re looking for an Operations Manager. Can you picture yourself here?
Key Responsibilities
Process Improvement and Efficiency: Analyze current operational processes and workflows, identify areas for improvement and implement changes to increase efficiency. Streamline processes to reduce costs, improve productivity, and quality.
Team Leadership and Development: Manage and supervise staff, ensuring they are motivated and productive. Provide training, development, and performance evaluations. Foster a positive work environment and address team issues promptly.
Forecasting and Labor Management: Manage and execute weekly and monthly labor planners as directed. Monitor expenses and allocate resources efficiently. Ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets.
Procurement and Inventory Management: Ensure procurement of products is properly sourced from preferred vendors. Manage inventory levels to meet demand without overstocking. Collaborate with suppliers and vendors to ensure timely delivery of goods. Facilitate equipment tracking, auditing, usage goals and preventative maintenance.
Safety, Compliance and Risk Management: Ensure that operations comply with industry regulations and company safety standards. Identify potential risks and implement strategies to mitigate them. Conduct audits and maintain documentation. Ensure execution of all standard company processes.
Reporting and Performance Metrics: Monitor key performance indicators (KPIs), report operational progress and challenges to the Branch Manager daily. Use data to inform decision‑making and drive continuous improvement using company systems and tools – BrightPath, Power BI, Leadr, Field Management Systems, Estimating (CPQ).
Customer Service, Satisfaction and Jobsite Quality: Ensure operations support excellent customer service and jobsite quality. Address operational issues that impact customer satisfaction. Implement processes to improve customer experience.
Project Management: Lead or contribute to operational projects aimed at improving the business. Coordinate teams in the branch to achieve branch growth and operational goals. Ensure client’s work is delivered on time, within scope, and within forecast.
Resource Planning: Oversee allocation of resources, including staffing, equipment, and technology. Forecast operational needs and plan for future resource requirements. Ensure the company has the capacity to meet operational demands.
Collaboration and Communication: Serve as a bridge between various branch departments (Office Admin, Operations, Sales, Accounting Management, etc.) to ensure smooth operations. Communicate and execute operational excellence strategies through partnership with the Director of Operations. Collaborate with external partners, such as vendors and clients, to optimize operations.
Qualifications
2 or 4 year degree in a landscape or business‑related field or equivalent experience in a similar service industry.
Minimum 7 years in construction or landscaping industry.
Minimum 2–3 years of management experience within the landscape or service industry.
Qualified Applicator License (Pesticide or Fertilizer) preferred.
Working knowledge of Microsoft Windows operating systems and programs including MS Excel, Word, PowerPoint, Outlook, FSM, BrightPath, MFP/WAR calls.
Experience with mobile applications and software (e.g., retrieving email from mobile devices, accessing and using mobile applications, taking and sharing pictures).
Demonstrates ability to function successfully in a fast‑paced and ever‑changing work environment.
Bilingual in English and Spanish preferred.
Effective written and oral communication skills.
Ability to create and foster a team‑oriented environment.
What to Know About Working Here Here at BrightView, we’re passionate about caring for our clients as much as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small‑company feel and supportive environment that makes our team members feel at home.
If you’re looking to join a team of talented go‑getters who tackle big vision projects others could only dream of, you just might have found your match.
Benefits
Paid time off
Health and wellness coverage
401k savings plan
Start Your Bright New Career Journey BrightView is an Equal Employment Opportunity and E‑Verify Employer.
BrightView offers a suite of health, wellness, and financial benefits to full‑time team members, including medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible for paid time off for vacation and/or sick leave, tuition reimbursement, and/or variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It’s Not Just a Team. It’s One BrightView.
#J-18808-Ljbffr
Key Responsibilities
Process Improvement and Efficiency: Analyze current operational processes and workflows, identify areas for improvement and implement changes to increase efficiency. Streamline processes to reduce costs, improve productivity, and quality.
Team Leadership and Development: Manage and supervise staff, ensuring they are motivated and productive. Provide training, development, and performance evaluations. Foster a positive work environment and address team issues promptly.
Forecasting and Labor Management: Manage and execute weekly and monthly labor planners as directed. Monitor expenses and allocate resources efficiently. Ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets.
Procurement and Inventory Management: Ensure procurement of products is properly sourced from preferred vendors. Manage inventory levels to meet demand without overstocking. Collaborate with suppliers and vendors to ensure timely delivery of goods. Facilitate equipment tracking, auditing, usage goals and preventative maintenance.
Safety, Compliance and Risk Management: Ensure that operations comply with industry regulations and company safety standards. Identify potential risks and implement strategies to mitigate them. Conduct audits and maintain documentation. Ensure execution of all standard company processes.
Reporting and Performance Metrics: Monitor key performance indicators (KPIs), report operational progress and challenges to the Branch Manager daily. Use data to inform decision‑making and drive continuous improvement using company systems and tools – BrightPath, Power BI, Leadr, Field Management Systems, Estimating (CPQ).
Customer Service, Satisfaction and Jobsite Quality: Ensure operations support excellent customer service and jobsite quality. Address operational issues that impact customer satisfaction. Implement processes to improve customer experience.
Project Management: Lead or contribute to operational projects aimed at improving the business. Coordinate teams in the branch to achieve branch growth and operational goals. Ensure client’s work is delivered on time, within scope, and within forecast.
Resource Planning: Oversee allocation of resources, including staffing, equipment, and technology. Forecast operational needs and plan for future resource requirements. Ensure the company has the capacity to meet operational demands.
Collaboration and Communication: Serve as a bridge between various branch departments (Office Admin, Operations, Sales, Accounting Management, etc.) to ensure smooth operations. Communicate and execute operational excellence strategies through partnership with the Director of Operations. Collaborate with external partners, such as vendors and clients, to optimize operations.
Qualifications
2 or 4 year degree in a landscape or business‑related field or equivalent experience in a similar service industry.
Minimum 7 years in construction or landscaping industry.
Minimum 2–3 years of management experience within the landscape or service industry.
Qualified Applicator License (Pesticide or Fertilizer) preferred.
Working knowledge of Microsoft Windows operating systems and programs including MS Excel, Word, PowerPoint, Outlook, FSM, BrightPath, MFP/WAR calls.
Experience with mobile applications and software (e.g., retrieving email from mobile devices, accessing and using mobile applications, taking and sharing pictures).
Demonstrates ability to function successfully in a fast‑paced and ever‑changing work environment.
Bilingual in English and Spanish preferred.
Effective written and oral communication skills.
Ability to create and foster a team‑oriented environment.
What to Know About Working Here Here at BrightView, we’re passionate about caring for our clients as much as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small‑company feel and supportive environment that makes our team members feel at home.
If you’re looking to join a team of talented go‑getters who tackle big vision projects others could only dream of, you just might have found your match.
Benefits
Paid time off
Health and wellness coverage
401k savings plan
Start Your Bright New Career Journey BrightView is an Equal Employment Opportunity and E‑Verify Employer.
BrightView offers a suite of health, wellness, and financial benefits to full‑time team members, including medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible for paid time off for vacation and/or sick leave, tuition reimbursement, and/or variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It’s Not Just a Team. It’s One BrightView.
#J-18808-Ljbffr