Vause Equipment Co Inc
Dealership Service Manager
Vause Equipment Co Inc, Fayetteville, North Carolina, United States, 28305
Benefits
Health insurance
Paid time off
Profit sharing
Training & development
Vision insurance
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy equipment service center! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, filing warranty and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required, Associate’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as a service writer or service advisor is required. Experience as a service manager is preferred
Deep understanding of automotive/equipment technology, automotive service technician job duties, and automotive/equipment repair services is required
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Health insurance
Paid time off
Profit sharing
Training & development
Vision insurance
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy equipment service center! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, filing warranty and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required, Associate’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as a service writer or service advisor is required. Experience as a service manager is preferred
Deep understanding of automotive/equipment technology, automotive service technician job duties, and automotive/equipment repair services is required
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