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Domino's

Store Operations Support Specialist

Domino's, Union, New Jersey, United States

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Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability… In the rise to becoming a true technology leader… If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

Location: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105 (Remote Friday)

Shift: Fulltime; Salary

Salary: Pay up to $65,000 based on experience and qualifications, plus bonus.

(80%) Conduct Operations Assessments in all US stores

Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation

Provide hands‑on training during the assessment with a positive attitude

Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures

Evaluate all stores in assigned area multiple times per year to meet team objective

Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area

Educate marketplace on current and revised standards in a proactive manor

Perform calibration visits with the marketplace leaders

Assess and share best practices

(5%) Additional Responsibilities

Participate in special programs such as Domino’s Pizza Prep School

Participate in FBC, Franchisee and Specialist on‑boarding

Gather and provide specialized data upon request

Support the testing and rollout of new innovations or product launches

Act as a resource for information to the marketplace

(5%) Administrative

Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications

Utilize store data and provided technology to effectively plan store visits

Schedule all travel in the most cost‑effective manner

Utilize available reports and data to ensure store visits are completed on schedule

Facilitate and participate in team and individual meetings

Qualifications

Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred

Experience as a multi‑unit supervisor or Operations Trainer preferred

Role model operator with history of exceptional evaluation scores

Experience coaching and developing team members

Proficient in leveraging technology and innovation in stores to drive operational performance

Ability to work independently and be results oriented

Thorough understanding of Domino’s Pizza standards, policies, and procedures.

Appropriate level of computer and technology skills. (Microsoft office)

Ability to give and receive constructive feedback and diffuse volatile situations

Outstanding communication including verbal, written and presentation skills

Strong interpersonal, time management and organizational skills.

Effective coaching and motivational skills, professional demeanor

Ability to travel 75-85%, including overnight travel

Willingness to work 3-4 weekends per month

Recommendation from Franchisee, Director of Corporate operations or equivalent

High School Diploma required

Benefits

Paid Holidays and Vacation

Medical, Dental & Vision benefits that start on the first day of employment

No‑cost mental health support for employee and dependents

Childcare tuition discounts

No-cost fitness, nutrition, and wellness programs

Fertility benefits

Adoption assistance

401k matching contributions

15% off the purchase price of stock

Company bonus

All your information will be kept confidential according to EEO guidelines.

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