TK Elevator
Operations Coordinator- Repair (Portland)
TK Elevator, Portland, Oregon, United States, 97204
Operations Coordinator- Repair (Portland)
6 days ago – Be among the first 25 applicants.
What we expect The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced
Operations Coordinator- Repair
in
Portland, OR .
ESSENTIAL JOB FUNCTIONS
Review Dispatch callback report to identify all callbacks held for morning service
Verify manpower has been assigned
Review unassigned tickets with service superintendent or service manager
Review and update branch flowchart, Shared Calendar, On Call Manager and On Car List. Sends detailed notification to Dispatch daily by 2:00PM
Obtain updates from superintendent to update the Down Car List. Communicate down car information to dispatching.
Review work in progress report weekly and provide update to regional shared services
Provides status to National Accounts and customers on open work orders, completed callbacks and repairs. Update evening ticket with the monthly work order #.
Maintain and track field employee vacations requests and enter into Ops tracking system.
Act as liaison between the branch operations and regional dispatch.
Assists mechanics with information technology downloads on mobile devices and into other Systems, ordering, brochures and tools. Order new phones and replacements for service and repair department.
Assists managers with safety meetings and maintains documentation.
Assists service manager with a review of weekly pre-invoicing reports. Review special accounts for billing. Obtain purchase orders for jobs that require purchase orders for billing
Entering time and expense manually for payroll, cost corrections and Friday payroll submission. Track and send receipts to regional office.
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
Performs research and review for Service Manager – which may include running Account History reports, work in process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Assign assistant tickets to mechanics, as needed.
Compile data and complete reports for high profile service accounts, as needed.
Compile data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Review open ticket report and submits to regional dispatchers
Review invoice on-hold reports and works with Regional Procurement Department to correct.
Order uniforms for service
Manage vehicles and submits change forms to LeasePlan (N/A if branch has office manager or warehouse supervisor)
Who We Are Looking For EDUCATION & EXPERIENCE
High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
Some elevator repair administrative work preferred
Oracle database knowledge preferred
What we offer Salary range: $25–$27 per hour. The role offers an annual incentive program.
Provided they meet all eligibility requirements under the applicable plan documents, employees will be offered the following benefits:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Contact To apply to a position, please click on the
Apply Now
button.
For any additional questions or job-specific requests, please use the contact below and include the Job Requisition Number as a reference.
Email: Elevatorjobs.AMS@tkelevator.com
#J-18808-Ljbffr
What we expect The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced
Operations Coordinator- Repair
in
Portland, OR .
ESSENTIAL JOB FUNCTIONS
Review Dispatch callback report to identify all callbacks held for morning service
Verify manpower has been assigned
Review unassigned tickets with service superintendent or service manager
Review and update branch flowchart, Shared Calendar, On Call Manager and On Car List. Sends detailed notification to Dispatch daily by 2:00PM
Obtain updates from superintendent to update the Down Car List. Communicate down car information to dispatching.
Review work in progress report weekly and provide update to regional shared services
Provides status to National Accounts and customers on open work orders, completed callbacks and repairs. Update evening ticket with the monthly work order #.
Maintain and track field employee vacations requests and enter into Ops tracking system.
Act as liaison between the branch operations and regional dispatch.
Assists mechanics with information technology downloads on mobile devices and into other Systems, ordering, brochures and tools. Order new phones and replacements for service and repair department.
Assists managers with safety meetings and maintains documentation.
Assists service manager with a review of weekly pre-invoicing reports. Review special accounts for billing. Obtain purchase orders for jobs that require purchase orders for billing
Entering time and expense manually for payroll, cost corrections and Friday payroll submission. Track and send receipts to regional office.
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
Performs research and review for Service Manager – which may include running Account History reports, work in process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Assign assistant tickets to mechanics, as needed.
Compile data and complete reports for high profile service accounts, as needed.
Compile data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Review open ticket report and submits to regional dispatchers
Review invoice on-hold reports and works with Regional Procurement Department to correct.
Order uniforms for service
Manage vehicles and submits change forms to LeasePlan (N/A if branch has office manager or warehouse supervisor)
Who We Are Looking For EDUCATION & EXPERIENCE
High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
Some elevator repair administrative work preferred
Oracle database knowledge preferred
What we offer Salary range: $25–$27 per hour. The role offers an annual incentive program.
Provided they meet all eligibility requirements under the applicable plan documents, employees will be offered the following benefits:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Contact To apply to a position, please click on the
Apply Now
button.
For any additional questions or job-specific requests, please use the contact below and include the Job Requisition Number as a reference.
Email: Elevatorjobs.AMS@tkelevator.com
#J-18808-Ljbffr