Tanner Clinic
Join to apply for the
Patient Services Rep
role at
Tanner Clinic .
Urgency: Immediate opening at our Utah Digestive Health clinic in South Ogden, UT.
Description This position is a full‑time front‑desk representative responsible for greeting patients, collecting information, processing co‑pays, handling telephone inquiries, and maintaining a safe and organized work area. The role may include urgent‑care hours as needed.
Essential Job Responsibilities
Greet patients warmly, promptly, and professionally.
Gather patient and insurance information accurately.
Collect and process co‑pays at time of service.
Generate fee slips with correct physician information and obtain required signatures on legal documents.
Answer phones, screen calls, take messages, and provide information to the appropriate source.
Enter patient data into the EHR system.
Direct and escort patients to physician offices.
Provide appointment instructions to patients.
Assist patients using wheelchairs and escort them to the appropriate doctor’s office if required.
Monitor the work area to ensure it remains safe, secure, and well‑maintained.
Work urgent‑care hours if required.
Perform other duties as assigned.
Requirements Education High school diploma or equivalent preferred.
Experience
Exceptional interpersonal skills with the ability to establish immediate rapport with patients.
One year of customer‑service or reception experience in a health‑care environment preferred.
Previous healthcare experience and/or familiarity with medical terminology helpful.
Experience with business‑office equipment (credit‑card machines, fax machines, printers, etc.) preferred.
Knowledge, Skills & Abilities
Basic computer skills.
Basic mathematics skills.
Knowledge of medical terminology and organization services.
Ability to use a multi‑line phone system, including transferring calls.
Ability to provide excellent customer service.
Ability to route calls to the appropriate person and defuse irate callers.
Adequate hearing.
Ability to speak clearly and loudly enough to be heard.
Equipment Operated Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment Position is in a well‑lit office environment. Requires sitting approximately 90 % of the day and walking or standing the remainder.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
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Patient Services Rep
role at
Tanner Clinic .
Urgency: Immediate opening at our Utah Digestive Health clinic in South Ogden, UT.
Description This position is a full‑time front‑desk representative responsible for greeting patients, collecting information, processing co‑pays, handling telephone inquiries, and maintaining a safe and organized work area. The role may include urgent‑care hours as needed.
Essential Job Responsibilities
Greet patients warmly, promptly, and professionally.
Gather patient and insurance information accurately.
Collect and process co‑pays at time of service.
Generate fee slips with correct physician information and obtain required signatures on legal documents.
Answer phones, screen calls, take messages, and provide information to the appropriate source.
Enter patient data into the EHR system.
Direct and escort patients to physician offices.
Provide appointment instructions to patients.
Assist patients using wheelchairs and escort them to the appropriate doctor’s office if required.
Monitor the work area to ensure it remains safe, secure, and well‑maintained.
Work urgent‑care hours if required.
Perform other duties as assigned.
Requirements Education High school diploma or equivalent preferred.
Experience
Exceptional interpersonal skills with the ability to establish immediate rapport with patients.
One year of customer‑service or reception experience in a health‑care environment preferred.
Previous healthcare experience and/or familiarity with medical terminology helpful.
Experience with business‑office equipment (credit‑card machines, fax machines, printers, etc.) preferred.
Knowledge, Skills & Abilities
Basic computer skills.
Basic mathematics skills.
Knowledge of medical terminology and organization services.
Ability to use a multi‑line phone system, including transferring calls.
Ability to provide excellent customer service.
Ability to route calls to the appropriate person and defuse irate callers.
Adequate hearing.
Ability to speak clearly and loudly enough to be heard.
Equipment Operated Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment Position is in a well‑lit office environment. Requires sitting approximately 90 % of the day and walking or standing the remainder.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
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