University of Arkansas System
Call Center Operator I
University of Arkansas System, Little Rock, Arkansas, United States, 72208
Join to apply for the
Call Center Operator I
role at
University of Arkansas System .
Pay Range Base pay range: $31,200.00 per year.
Overview The university welcomes applications for the
Call Center Operator I
position at University of Arkansas for Medical Sciences (UAMS). This role is part of the Campus Ops EO Hospital Operators department and serves both medical and educational facilities within a call center environment.
Job Details Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site: https://uasys.wd5.myworkdayjobs.com/UASYS. Closing Date: 01/05/2026. Location: University of Arkansas for Medical Sciences.
Responsibilities Summary of Job Duties:
Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and holidays.
Answer and direct calls that serve the medical, educational, and research facilities of the UAMS Campus.
Provide after‑hours answering service for all UAMS outpatient clinics.
Assist with online physician call schedule changes as necessary.
Activate emergency codes within the hospital and campus as necessary.
Develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS.
Qualifications Minimum Qualifications:
High school diploma or GED equivalent plus two (2) years of customer service and administrative experience.
Excellent customer service skills.
Excellent verbal communication skills.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers.
Ability to follow oral instructions, read and write.
Preferred Qualifications:
Call center experience.
Knowledge in basic medical terminology.
Additional Information Salary Information: $31,200.00 Annual $15.00 Hourly.
Required Documents: Resume.
Optional Documents: Proof of Veteran Status.
Benefits (Eligible Positions Only)
Health: Medical, Dental and Vision plans available for qualifying staff and family.
Holiday, Vacation and Sick Leave.
Education discount for staff and dependents (undergraduate only).
Retirement: Up to 10% matched contribution from UAMS.
Basic Life Insurance up to $50,000.
Career Training and Educational Opportunities.
Merchant Discounts.
Concierge prescription delivery on the main campus when using UAMS pharmacy.
Pre‑Employment Screening Requirements Annual TB Screening, Criminal Background Check.
This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
Physical Activity Requirements
Constant Physical Activity – Feeling, Hearing, Sitting, Talking.
Frequent Physical Activity – N/A.
Occasional Physical Activity – Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking.
Employment Details
Seniority level: Entry level.
Employment type: Part‑time.
Job function: Customer Service.
Industries: Consumer Services.
Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
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Call Center Operator I
role at
University of Arkansas System .
Pay Range Base pay range: $31,200.00 per year.
Overview The university welcomes applications for the
Call Center Operator I
position at University of Arkansas for Medical Sciences (UAMS). This role is part of the Campus Ops EO Hospital Operators department and serves both medical and educational facilities within a call center environment.
Job Details Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site: https://uasys.wd5.myworkdayjobs.com/UASYS. Closing Date: 01/05/2026. Location: University of Arkansas for Medical Sciences.
Responsibilities Summary of Job Duties:
Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and holidays.
Answer and direct calls that serve the medical, educational, and research facilities of the UAMS Campus.
Provide after‑hours answering service for all UAMS outpatient clinics.
Assist with online physician call schedule changes as necessary.
Activate emergency codes within the hospital and campus as necessary.
Develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS.
Qualifications Minimum Qualifications:
High school diploma or GED equivalent plus two (2) years of customer service and administrative experience.
Excellent customer service skills.
Excellent verbal communication skills.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers.
Ability to follow oral instructions, read and write.
Preferred Qualifications:
Call center experience.
Knowledge in basic medical terminology.
Additional Information Salary Information: $31,200.00 Annual $15.00 Hourly.
Required Documents: Resume.
Optional Documents: Proof of Veteran Status.
Benefits (Eligible Positions Only)
Health: Medical, Dental and Vision plans available for qualifying staff and family.
Holiday, Vacation and Sick Leave.
Education discount for staff and dependents (undergraduate only).
Retirement: Up to 10% matched contribution from UAMS.
Basic Life Insurance up to $50,000.
Career Training and Educational Opportunities.
Merchant Discounts.
Concierge prescription delivery on the main campus when using UAMS pharmacy.
Pre‑Employment Screening Requirements Annual TB Screening, Criminal Background Check.
This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
Physical Activity Requirements
Constant Physical Activity – Feeling, Hearing, Sitting, Talking.
Frequent Physical Activity – N/A.
Occasional Physical Activity – Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking.
Employment Details
Seniority level: Entry level.
Employment type: Part‑time.
Job function: Customer Service.
Industries: Consumer Services.
Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
#J-18808-Ljbffr