Christensen Group
Description
This position is primarily responsible for retaining clients and their existing book of business. The consultant will oversee strategy, financial analysis, benefit design, plan renewals, bench marking, and overall service delivery. They will also effectively communicate Christensen Group’s value proposition and latest industry trends to active clients.
Essential Duties and Responsibilities
Develops sophisticated benefit design and renewal strategies and drives the development of solutions to address complex client issues
Present to clients the strategies and financials for pre-renewal and renewal meetings
Works closely with account management /or client service teams on pre-renewal strategy, RFP distribution, open enrollment strategy and post renewal analysis
Handles the rate negotiations with carrier partners
Demonstrate strategic thinking and innovation based on knowledge of the market, carriers and products, including understanding of important technical/financial issues
Maintains a full understanding of the insurance markets, funding alternatives, networks and benefit plan options
Communicates and educates clients on their claim data reporting
Clearly establishes and communicates timelines with the client service team(s) and keeps them apprised of changes and renewal updates
Participates in team sales situations with other producers and support personnel.
Oversees the on-boarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team and timeline
Ensures client service team(s) exceeds client expectations, in partnership with Employee Benefits Service Leader
Cultivates and maintains strong relationships with clients and carriers
Assists, educates and develops other staff members in new client sales situations and existing client service requirements
Establishes effective carrier/vendor relationships to serve clients in benefits procurement and administration
Attends carrier events to remain up to date and knowledgeable of carrier plans and changes, as well as maintain strong relationships
Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as ACA, HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges
Management of benefit account revenue
Knowledge of total account revenue; business insurance, 401K, personal lines and any other revenue sources
Growth of account revenue-based on new lines of coverage, growth of company that automatically produces additional revenue, assistance in adding business insurance, 401K etc. to the account
Knowledge related to profitability of client and responsibility to co-manage with producer
Leads strategy development for funding alternatives such as captive arrangements and unbundled/self-funded solutions.
Evaluates and recommends vendors within unbundled/self-funded structures, including TPAs, PBMs, and stop-loss carriers.
Other Duties and Responsibilities
Works individually or with other consultants to finalize projects, and monitors time spent and project budget at first level.
Assist with special projects as determined by Employee Benefits Leaders
Develops and maintains interdivision/intercompany relationships consistent with our company culture
Fosters a culture of learning and development and engages in mentorship activities with other employees
Represents and demonstrates professionalism of Christensen Group brand
Requirements
4-year degree (preferred).
At least 10 years of Employee Benefit insurance experience (required).
Active resident Life and Health License (required)
Knowledge of group medical, dental, disability, life, voluntary products, COBRA, ERISA, Flex and Health Savings Account plans (required).
Understand fully insured, self-insured, and captive funding products (required).
Ability to influence and effectively interact with members of the C-suite (required).
Practical knowledge of quoting process and tools (required).
Ability to organize and prioritize work responsibilities (required).
Excellent communication skills – verbal and written
Ability to maintain confidential information
Ability to learn and understand a variety of issues, including client and staff needs related to human resources and benefits business
Proficiency in Microsoft Office (strong math and Excel background)
Working knowledge of a client management system
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This position is primarily responsible for retaining clients and their existing book of business. The consultant will oversee strategy, financial analysis, benefit design, plan renewals, bench marking, and overall service delivery. They will also effectively communicate Christensen Group’s value proposition and latest industry trends to active clients.
Essential Duties and Responsibilities
Develops sophisticated benefit design and renewal strategies and drives the development of solutions to address complex client issues
Present to clients the strategies and financials for pre-renewal and renewal meetings
Works closely with account management /or client service teams on pre-renewal strategy, RFP distribution, open enrollment strategy and post renewal analysis
Handles the rate negotiations with carrier partners
Demonstrate strategic thinking and innovation based on knowledge of the market, carriers and products, including understanding of important technical/financial issues
Maintains a full understanding of the insurance markets, funding alternatives, networks and benefit plan options
Communicates and educates clients on their claim data reporting
Clearly establishes and communicates timelines with the client service team(s) and keeps them apprised of changes and renewal updates
Participates in team sales situations with other producers and support personnel.
Oversees the on-boarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team and timeline
Ensures client service team(s) exceeds client expectations, in partnership with Employee Benefits Service Leader
Cultivates and maintains strong relationships with clients and carriers
Assists, educates and develops other staff members in new client sales situations and existing client service requirements
Establishes effective carrier/vendor relationships to serve clients in benefits procurement and administration
Attends carrier events to remain up to date and knowledgeable of carrier plans and changes, as well as maintain strong relationships
Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as ACA, HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges
Management of benefit account revenue
Knowledge of total account revenue; business insurance, 401K, personal lines and any other revenue sources
Growth of account revenue-based on new lines of coverage, growth of company that automatically produces additional revenue, assistance in adding business insurance, 401K etc. to the account
Knowledge related to profitability of client and responsibility to co-manage with producer
Leads strategy development for funding alternatives such as captive arrangements and unbundled/self-funded solutions.
Evaluates and recommends vendors within unbundled/self-funded structures, including TPAs, PBMs, and stop-loss carriers.
Other Duties and Responsibilities
Works individually or with other consultants to finalize projects, and monitors time spent and project budget at first level.
Assist with special projects as determined by Employee Benefits Leaders
Develops and maintains interdivision/intercompany relationships consistent with our company culture
Fosters a culture of learning and development and engages in mentorship activities with other employees
Represents and demonstrates professionalism of Christensen Group brand
Requirements
4-year degree (preferred).
At least 10 years of Employee Benefit insurance experience (required).
Active resident Life and Health License (required)
Knowledge of group medical, dental, disability, life, voluntary products, COBRA, ERISA, Flex and Health Savings Account plans (required).
Understand fully insured, self-insured, and captive funding products (required).
Ability to influence and effectively interact with members of the C-suite (required).
Practical knowledge of quoting process and tools (required).
Ability to organize and prioritize work responsibilities (required).
Excellent communication skills – verbal and written
Ability to maintain confidential information
Ability to learn and understand a variety of issues, including client and staff needs related to human resources and benefits business
Proficiency in Microsoft Office (strong math and Excel background)
Working knowledge of a client management system
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