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Cox Automotive Inc.

Sr Shop Trailer Mechanic

Cox Automotive Inc., Worcester, Massachusetts, us, 01609

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About Fleet Services

Fleet Services – A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. We are the leading provider of on‑site mobile maintenance and repair services nationwide, offering mobile on‑site fleet service for light, medium, and heavy‑duty trucks and trailers. We also service customers utilizing our 50+ nationwide service centers, each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in‑house call‑center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Job Summary

Fleet Services by Cox Automotive is currently hiring a Sr. Shop Trailer Mechanic. This is a dedicated on‑site shop position. The Sr. Shop Trailer Technician will be responsible for performing certified DOT inspections, preventative maintenance inspections, light and advanced repairs, and other duties such as trailer brakes, air lines, auxiliary pumps and engines, lift gates, brake chambers, welding, fabrication, replacement of panels, body, and framework. The individual will be heavily relied upon for advanced diagnostics and triage of complicated repairs by Shop Trailer Technician I/II, and is considered the lead on job sites by customers and technicians. The role functions as a consultant on the customer’s behalf and requires compliance with all company policies and achievement of high‑level performance metrics.

Responsibilities

Always follow and comply with safe operating practices and procedures.

Independently determine parts required for each job and interact with the Shop Parts Department to obtain them.

Maintain a clean and safe work environment. Assist in cleanup at the end of each day for tools, parts, and equipment.

Apply knowledge acquired through formal training or on‑the‑job experience to perform the job; work with, understand, and evaluate technical information related to the job.

Work with Service Writer to assess customer needs, provide information or assistance, resolve their problems, or satisfy their expectations.

Manage concurrent assigned tasks, prioritizing work and time allocation effectively.

Act with integrity, demonstrate honesty, keep commitments, and maintain confidentiality and ethical standards.

Perform scheduled preventative maintenance (“PM”), DOT inspections, and follow‑up repairs on light, medium, and heavy‑duty vehicles in a shop environment.

Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.

Use hand tools, precision instruments, trailer tools, welding equipment, lifts, and jacks.

Document according to company standards and upload pictures of work performed, parts used, and all findings observed on repair orders (“RO”) using the company device and/or the Karmak application.

Accurately complete DOT forms and all other documentation in a timely fashion.

Maintain a high level of productivity and work within or close to most standard repair times.

Communicate with Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers, and discuss RO findings.

Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations, including OSHA, EPA, and DOT.

Participate and complete all company required safety training.

Maintain shop‑assigned service trucks, conduct safety checks, and perform daily pre/post‑trip inspections.

Perform minor adjustment and repairs on trailer equipment and systems such as brakes, air lines, auxiliary pumps, engines, lift gates, brake chambers, and steering systems.

Diagnose, adjust, and repair various types of trailer equipment and systems, including welding, fabrication, and replacement of panels, body, and framework.

Identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives.

Inspect, test, and listen to defective equipment to diagnose malfunctions using test instruments such as handheld computers and pressure gauges.

Assist Shop Trailer Technician I with diagnostics and support for parts procurement.

Support Shop Trailer Technician I/II in obtaining correct parts for each job.

Perform advanced diagnostics and triage of complicated repairs by Shop Trailer Technicians I/II.

Requirements

High School Diploma/GED and 5 years of experience in a related field. 7 years or other combinations of degree/certification and years may also qualify.

Possess and supply a set of hand tools necessary to perform required job duties.

OEM training and certifications are preferred.

Participate in and complete all company required training.

Follow DOT/FMCSA regulations and pass a DOT‑regulated pre‑employment background screening and DOT physical prior to employment.

Maintain a current and valid DOT medical card with more than four (4) months remaining until expiration, or obtain a DOT physical if less than four months remain.

Be at least 21 years old due to interstate operating authority commerce regulations.

Have a safe driving record; hold a valid state of residence driver’s license and obtain/maintain a Driver Qualification File.

Skills & Abilities

Knowledge of trailer parts and systems, including design, repair, and maintenance.

Ability to understand implications of new information for problem‑solving and decision‑making.

Physical ability to lift, bend, climb, stand, walk for long periods and perform moderately heavy labor.

Ability to judge distances accurately and communicate information succinctly and organized.

Use logic and reasoning to identify strengths and weaknesses of alternative solutions.

Required Certifications (to be obtained within 18 months)

ASE T8 (PMI) certification

ASE 608/609 certification*

CDL‐A License

Preferred Certifications

ASE T4 (Brakes) certification

ASE T5 (Suspension) certification

ASE T6 (Electrical and Electronic Systems) certification

ASE T7 (HVAC) certification

Benefits

Health, dental, vision insurance starting DAY ONE of employment.

401(k) matching after 90 days; 100% match up to 6% contribution plus an additional 2% discretionary contribution by the company.

Accrue up to 200 hours (5‑weeks) of paid time off based on tenure.

Tuition assistance/reimbursement.

Adoption/surrogacy assistance.

Pet insurance.

Multiple ERG, diversity groups, and company‐paid volunteer hours.

Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives, and more.

Compensation Hourly base pay range: $28.70 – $43.03 per hour. The rate may vary within this range based on location and individual qualifications. Additional compensation may include commission and/or incentive programs.

Additional Information Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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