ABB
Associate Demand Field Service Technician Trainee
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Associate Demand Field Service Technician Trainee
role at
ABB
At ABB, we help industries outrun a leaner and cleaner future. As a global market leader, we provide the resources you need to grow, while ensuring you never work alone. Your role supports the world of automation.
Reporting To Regional Service Manager - South
Responsibilities
Provide demand‑field service in Process Automation Energy Industries.
Perform service in accordance with ABB standard processes, quality standards and safety guidelines.
Act as the technical point of contact while delivering quality service to customers and ABB teams.
Work independently and collaboratively within the Greater Houston, TX or Lake Charles to Baton Rouge, LA area based on customer/contract requirements.
Deliver site service to ensure safe and efficient plant operation utilizing the ABB Symphony+ or 800xA Distributed Control System.
Handle all periodic, routine, preventive maintenance and shutdown support.
Troubleshoot low‑complexity tasks related to distributed control system hardware and software.
Maintain the customer database by logging calls and support provided.
Suggest ABB solutions to enhance system performance and expand the scope of value‑add service.
Communicate with site stakeholders to ensure all contracted services meet or exceed expectations.
Respond to customer questions, issues and inquiries with accuracy and timeliness.
Support projects for hardware and software upgrades, system modifications and additions.
Qualifications
Associate’s degree desired; high‑school degree and comparable military technical training acceptable.
Minimum 1 year of relevant experience or a special combination of education and experience.
Willingness to maintain up to 80% overnight travel.
Demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus and a professional attitude.
Fluent English and a legal driver’s license.
U.S. work authorization and/or valid work authorization permitting employment with ABB in the U.S.
Team Dynamics You will join a dynamic, talented, and high‑performing team where you can thrive.
Energy Industries Division The Energy Industries Division serves a wide range of industrial sectors, offering integrated solutions that automate, digitalize and electrify operations. The Division supports the transition to decarbonization, the development of new and renewable energy models, and the application of AI, machine learning and data analytics to improve efficiency and reduce risk.
Equal Employment Opportunity ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, marital status, citizenship, age, race, ethnicity, or any other characteristic protected by federal and state law. For more information regarding your EEO rights as an applicant, please visit https://www.eeoc.gov.
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Associate Demand Field Service Technician Trainee
role at
ABB
At ABB, we help industries outrun a leaner and cleaner future. As a global market leader, we provide the resources you need to grow, while ensuring you never work alone. Your role supports the world of automation.
Reporting To Regional Service Manager - South
Responsibilities
Provide demand‑field service in Process Automation Energy Industries.
Perform service in accordance with ABB standard processes, quality standards and safety guidelines.
Act as the technical point of contact while delivering quality service to customers and ABB teams.
Work independently and collaboratively within the Greater Houston, TX or Lake Charles to Baton Rouge, LA area based on customer/contract requirements.
Deliver site service to ensure safe and efficient plant operation utilizing the ABB Symphony+ or 800xA Distributed Control System.
Handle all periodic, routine, preventive maintenance and shutdown support.
Troubleshoot low‑complexity tasks related to distributed control system hardware and software.
Maintain the customer database by logging calls and support provided.
Suggest ABB solutions to enhance system performance and expand the scope of value‑add service.
Communicate with site stakeholders to ensure all contracted services meet or exceed expectations.
Respond to customer questions, issues and inquiries with accuracy and timeliness.
Support projects for hardware and software upgrades, system modifications and additions.
Qualifications
Associate’s degree desired; high‑school degree and comparable military technical training acceptable.
Minimum 1 year of relevant experience or a special combination of education and experience.
Willingness to maintain up to 80% overnight travel.
Demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus and a professional attitude.
Fluent English and a legal driver’s license.
U.S. work authorization and/or valid work authorization permitting employment with ABB in the U.S.
Team Dynamics You will join a dynamic, talented, and high‑performing team where you can thrive.
Energy Industries Division The Energy Industries Division serves a wide range of industrial sectors, offering integrated solutions that automate, digitalize and electrify operations. The Division supports the transition to decarbonization, the development of new and renewable energy models, and the application of AI, machine learning and data analytics to improve efficiency and reduce risk.
Equal Employment Opportunity ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, marital status, citizenship, age, race, ethnicity, or any other characteristic protected by federal and state law. For more information regarding your EEO rights as an applicant, please visit https://www.eeoc.gov.
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