New River Community College
Student Orientation & Onboarding Coordinator
New River Community College, New Britain, Connecticut, us, 06051
Student Orientation & Onboarding Coordinator
Posted: December 17, 2025
Level: Community College Professional 16, 12‑month, tenure‑track position.
Hours: Full‑time, 35 hours per week.
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, January 14, 2026.
Location This position will be located at one of our CT State CC campuses. This position is not remote.
Mission Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data‑informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
Vision Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
Equity Statement Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti‑racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date March 2026
Position Summary The Student Orientation & Onboarding Coordinator assists with facilitating orientation and onboarding in coordination with the Director of Orientation and Onboarding and the Assistant Director of Orientation and Onboarding across all twelve campuses. The position serves as functional support to college end users of the online orientation platform, Banner, and onboarding technologies.
Job Duties
Provide technical support for the online orientation platform and related onboarding technologies.
Coordinate college admissions and outreach events including open houses, information sessions, admitted student days and other community events in collaboration with admissions recruiters, student activities, and other CSCC student support offices.
Work collaboratively with the financial aid office to implement FAFSA workshops.
Maintain and update admissions presentations to ensure consistency across all admissions staff.
Review and maintain all admissions webpages to ensure accurate information for successful onboarding of new, transfer, readmit and dual enrollment students.
Work with the student activities office to support on‑ground new student orientation.
Analyze survey responses and review best practices to continually enhance the student experience.
Collaborate with marketing to design event program/content, schedule, and event speakers, develop communication and marketing materials, and conduct event follow‑up.
Maintain outreach via telephone, email, text, or other technology to accepted students.
Assess participants' level of preparedness for college and explain the enrollment process, providing follow‑up to applicants.
Maintain a communication plan for online orientation and onboarding events; update content, videos and materials semester by semester.
Compile statistical reports that reflect participant engagement in orientation and onboarding events or technologies.
Provide customer service training to student ambassadors in collaboration with the Office of Student Activities and facilitate on‑ground campus tours.
Review and provide recommendations on orientation and onboarding technology such as online orientation and related software packages.
Analyze orientation and onboarding platforms and events for semester‑by‑semester assessment, maintain databases of participants' progress.
Collaborate with key staff—including admissions processing staff, recruiters, international student staff, transcript credit evaluators, and other enrollment management staff—to coordinate handoff to individualized academic advising.
Adhere to FERPA and other departmental policies, procedures, and regulations pertaining to student records.
Attend convocation and commencement ceremonies; serve on assigned committees and task forces; attend committee, staff, informational and professional meetings, including evening or weekend events.
Minimum Qualifications
Bachelor's degree in an appropriately related field and one (1) or more years of related work experience; or a combination of education, training and experience leading to the required competencies.
Knowledge of software platforms used in orientation, admissions, and enrollment processes.
Knowledge of the transition needs of first‑generation, transfer, and readmit students.
Understanding of the structure of student orientation, advising and onboarding programs.
Experience working in a higher education environment or similar environment.
Proven ability to work effectively with culturally, linguistically, and ethnically diverse faculty, staff, and students.
Excellent interpersonal oral and written communication skills; strong information technology literacy skills (Microsoft Office, Teams, etc.).
Preferred Qualifications
Involvement in the implementation of an orientation or admissions‑related onboarding event.
Experience with CRM Recruit, Innovative Educators or other similar platforms to support orientation and onboarding efforts.
Demonstrated experience in a larger educational environment such as a multi‑campus institution.
Salary & Benefits
Minimum salary range: $63,858–$67,844 approximate annual, based on qualifications.
Comprehensive benefits package including generous leave policies, several retirement plans, comprehensive health insurance, supplemental benefits, tuition reimbursement (if applicable).
Application Instructions To apply you must submit a cover letter and resume. The cover letter may be entered as text or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. Please note that CT State CC is currently unable to sponsor work visas. Applicants must be authorized to work in the United States on a full‑time basis.
Selection Procedure Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date and time. Selected candidates will be contacted and may undergo practical exercises. Final selection will be made by the Hiring Manager.
Background Screening All employment, if offered, is contingent upon proof of citizenship or employability under the Immigration and Control Act (IRCA) and successful completion of a background check. CSCU is committed to providing a safe campus community.
Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, mental disability, prior criminal record, race, religious creed, sex, sexual orientation, retaliation, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federally or state‑protected class.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact John‑Paul Chaisson‑Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860‑612‑7056 or jp‑cardenas@ct.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
To Apply Visit
https://ctstatecommunitycollege.applytojob.com/apply/EEQURE2tTj
#J-18808-Ljbffr
Location This position will be located at one of our CT State CC campuses. This position is not remote.
Mission Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data‑informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
Vision Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
Equity Statement Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti‑racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date March 2026
Position Summary The Student Orientation & Onboarding Coordinator assists with facilitating orientation and onboarding in coordination with the Director of Orientation and Onboarding and the Assistant Director of Orientation and Onboarding across all twelve campuses. The position serves as functional support to college end users of the online orientation platform, Banner, and onboarding technologies.
Job Duties
Provide technical support for the online orientation platform and related onboarding technologies.
Coordinate college admissions and outreach events including open houses, information sessions, admitted student days and other community events in collaboration with admissions recruiters, student activities, and other CSCC student support offices.
Work collaboratively with the financial aid office to implement FAFSA workshops.
Maintain and update admissions presentations to ensure consistency across all admissions staff.
Review and maintain all admissions webpages to ensure accurate information for successful onboarding of new, transfer, readmit and dual enrollment students.
Work with the student activities office to support on‑ground new student orientation.
Analyze survey responses and review best practices to continually enhance the student experience.
Collaborate with marketing to design event program/content, schedule, and event speakers, develop communication and marketing materials, and conduct event follow‑up.
Maintain outreach via telephone, email, text, or other technology to accepted students.
Assess participants' level of preparedness for college and explain the enrollment process, providing follow‑up to applicants.
Maintain a communication plan for online orientation and onboarding events; update content, videos and materials semester by semester.
Compile statistical reports that reflect participant engagement in orientation and onboarding events or technologies.
Provide customer service training to student ambassadors in collaboration with the Office of Student Activities and facilitate on‑ground campus tours.
Review and provide recommendations on orientation and onboarding technology such as online orientation and related software packages.
Analyze orientation and onboarding platforms and events for semester‑by‑semester assessment, maintain databases of participants' progress.
Collaborate with key staff—including admissions processing staff, recruiters, international student staff, transcript credit evaluators, and other enrollment management staff—to coordinate handoff to individualized academic advising.
Adhere to FERPA and other departmental policies, procedures, and regulations pertaining to student records.
Attend convocation and commencement ceremonies; serve on assigned committees and task forces; attend committee, staff, informational and professional meetings, including evening or weekend events.
Minimum Qualifications
Bachelor's degree in an appropriately related field and one (1) or more years of related work experience; or a combination of education, training and experience leading to the required competencies.
Knowledge of software platforms used in orientation, admissions, and enrollment processes.
Knowledge of the transition needs of first‑generation, transfer, and readmit students.
Understanding of the structure of student orientation, advising and onboarding programs.
Experience working in a higher education environment or similar environment.
Proven ability to work effectively with culturally, linguistically, and ethnically diverse faculty, staff, and students.
Excellent interpersonal oral and written communication skills; strong information technology literacy skills (Microsoft Office, Teams, etc.).
Preferred Qualifications
Involvement in the implementation of an orientation or admissions‑related onboarding event.
Experience with CRM Recruit, Innovative Educators or other similar platforms to support orientation and onboarding efforts.
Demonstrated experience in a larger educational environment such as a multi‑campus institution.
Salary & Benefits
Minimum salary range: $63,858–$67,844 approximate annual, based on qualifications.
Comprehensive benefits package including generous leave policies, several retirement plans, comprehensive health insurance, supplemental benefits, tuition reimbursement (if applicable).
Application Instructions To apply you must submit a cover letter and resume. The cover letter may be entered as text or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. Please note that CT State CC is currently unable to sponsor work visas. Applicants must be authorized to work in the United States on a full‑time basis.
Selection Procedure Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date and time. Selected candidates will be contacted and may undergo practical exercises. Final selection will be made by the Hiring Manager.
Background Screening All employment, if offered, is contingent upon proof of citizenship or employability under the Immigration and Control Act (IRCA) and successful completion of a background check. CSCU is committed to providing a safe campus community.
Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, mental disability, prior criminal record, race, religious creed, sex, sexual orientation, retaliation, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federally or state‑protected class.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact John‑Paul Chaisson‑Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860‑612‑7056 or jp‑cardenas@ct.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
To Apply Visit
https://ctstatecommunitycollege.applytojob.com/apply/EEQURE2tTj
#J-18808-Ljbffr