Benefit & Eligibility Worker (Public Benefits Specialist), Bilingual Required; E

## Benefit & Eligibility Worker (Public Benefits Specialist), Bilingual Required; English/Russian* This position is bilingual and requires duties to be carried out in both English and Russian.* The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position.* This position may receive a 5% differential pay based on passing the required language test.* Conducting phone or in person interviews to gather household details, income, resources and other key information to assess their needs.* Conduct collateral interviews or review supplemental materials as needed to make eligibility determination for applicable ODHS programs.* Use relevant forms, computer systems, and tools to determine eligibility at intake, during benefit renewals, and when recipients report household changes.* Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.* Process data in a timely manner to ensure delivery of benefits and services.* Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services, and information.* In supporting Oregonians, provide person-centered services with a trauma-informed approach to identify needs.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules or guidelines; OR* An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR* An equivalent combination of education, training, and experience relative to the class concept.* Experience demonstrating resilience by managing setbacks, delays, or unexpected challenges constructively.* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.* Experience collaborating and communicating effectively both verbally and in writing with customers, colleagues, and diverse communities.* Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes.* **Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.** *Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.** **The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.*** **The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** #J-18808-Ljbffr