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Blue Line Solutions

Field Service Technician

Blue Line Solutions, Chattanooga, Tennessee, United States, 37450

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Field Service Technician

role at

Blue Line Solutions

Base pay range

$20.00/hr - $23.00/hr

Company:

Blue Line Solutions, LLC

Location:

Chattanooga, TN

Travel Requirement:

Frequent overnight travel required

Company Overview Blue Line Solutions is a mission‑driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence and integrity, we seek talented individuals who share our dedication to protecting lives and improving safety through cutting‑edge technology.

Position Summary We are seeking a dependable and hands‑on Field Service Technician to join our engineering and service support teams. This role is responsible for installing, servicing, and maintaining technologically advanced enforcement hardware at customer sites nationwide. Field Service Technicians are vital to the successful deployment and ongoing performance of our traffic safety solutions. This position involves frequent overnight travel and requires comfort working both independently in the field and collaboratively with in‑house technical teams.

Key Responsibilities

Install and service public safety enforcement systems, including cameras, brackets, solar panels, and wiring harnesses.

Perform on‑site repairs, preventive maintenance, and emergency troubleshooting.

Use test equipment, hand tools, and schematics to diagnose and correct system malfunctions.

Assemble wiring and electrical components following prints, specifications, and safety standards.

Maintain accurate inventory of parts, tools, and equipment.

Support in‑house teams by assisting with assembly and field prep activities.

Ensure work is performed safely and in compliance with ISO standards and relevant safety regulations.

Communicate effectively with supervisors, engineers, and occasionally with customers.

Complete documentation and reports related to service visits and repairs.

Follow all company policies related to safety, data handling, and field protocols.

Education & Experience

High school diploma or equivalent required; technical training or trade certification preferred.

2+ years of experience in electronics, mechanical assembly, or field service.

Valid U.S. driver’s license with a clean driving record.

Comfortable using small hand tools, power tools, ladders, and testing equipment.

Experience with basic networking and hardware configuration is a plus.

Soldering experience preferred.

Top Skills

Electrical and mechanical assembly

Field troubleshooting and diagnostics

Wiring and schematic interpretation

Equipment handling and safety awareness

Strong attention to detail and time management

Communication and reporting

Travel readiness and reliability

Preferred

Experience with surveillance or enforcement technology

Familiarity with DVOMs, soldering tools, and network testing equipment

Background in a field‑based or mobile service environment

Ideal Candidate Traits

Detail‑oriented and safety‑conscious

Proactive and self‑sufficient in field settings

Flexible with schedule and travel requirements

Team player with a strong sense of accountability

Capable of adapting to technical challenges on‑site

Reporting Relationships This role reports directly to the Director of Field Operations and collaborates with engineering, technical support, and customer service teams.

Benefits

401(k) with match

Health, Dental, and Vision Insurance

Life Insurance

Paid Time Off

Travel Expense Reimbursement

Schedule

Monday to Friday

8‑hour shifts

On‑call, overtime, and weekend availability required

In‑person, field‑based

Seniority Level Entry level

Employment type Full‑time

Job function Engineering and Information Technology

Industries Public Safety

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