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AGS - American Gaming Systems

Field Service Technician

AGS - American Gaming Systems, Columbus, Ohio, United States, 43224

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Field Service Technician

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AGS - American Gaming Systems

AGS - American Gaming Systems provided pay range This range is provided by AGS - American Gaming Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $23.00/hr - $27.00/hr

What You’ll Do

Tech-Savvy Tasks: Dive into the technical side—installing, upgrading, and performing procedures on gaming equipment.

Maintenance Master: Perform preventative and general maintenance on AGS casino products. You’ll make sure everything runs smoothly!

Report Wizard: Complete paperwork and reports like a pro—timely, detailed, and accurate.

Customer Service Champion: Provide “best-in-the-business” service to our customers…internal and external.

Troubleshooting Superstar: Fix service incidents quickly and efficiently and elevate issues when needed.

Inventory Hero: Keep track of the necessary parts and inventory to stay on top of your game.

On-Call Rotation: Be part of a weekly on-call rotation with your fellow technicians—because sometimes, the game needs you 24/7.

Safety First: Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.

What You Bring To The Table

Education: High School diploma or GED.

License to Drive: A valid driver’s license, vehicle insurance.

Tech Skills: You’re a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we’ll help you level up!).

Experience: Knowledge in electronics/computer networking (gaming experience? Bonus points!).

Tools of the Trade: Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).

Flexibility: A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).

Compliance: Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

What You’ll Love About This Role

Adventure Awaits: Traveling to the different casinos and customers in your territory.

Growth Potential: You may start off as a tech newbie, but with training, mentorship, and a drive for success, you'll level up in no time.

Techs Unite: Work with the latest and greatest casino gaming equipment—if you’re into gaming, you’ll love this!

Hands-On Work: It’s a job where you’ll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!

Physical & Work Environment

You’ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches.

Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds. Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).

Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).

AGS is an equal opportunity employer.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries: Gambling Facilities and Casinos

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