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Regions Bank

Relationship Banker II (Guntersville AL Main Branch)

Regions Bank, Guntersville, Alabama, United States, 35976

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Relationship Banker II (Guntersville AL Main Branch)

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Regions Bank

Job Description At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility.

Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate who excels at identifying customer needs and possesses strong communication skills.

Primary Responsibilities

Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.

Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.

Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.

Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.

Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.

Owns and resolves customer issues.

Refers customers to an internal team of experts when complex financial goals and needs are recognized.

Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Requirements

High School Diploma or GED.

Ability to work Saturdays as needed.

Ability to handle cash and process cash transactions.

Ability to communicate in person, on the phone, and through electronic channels.

Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.

Ability to walk and stand for extended periods of time.

Ability to lift up to twenty (20) pounds.

Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Preferences

Bachelor’s degree.

Life Insurance License.

One (1) year of cash-handling, banking, and/or customer service experience.

Skills And Competencies

Ability to adhere to policies, procedures, and guidelines.

Ability to assist customers with digital banking offerings.

Ability to handle multiple priorities simultaneously.

Ability to oversee large sums of cash.

Excellent relationship-building skills.Strong communication and customer focus.

Position Type Full time

Compensation Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Pay will vary based on experience, skills, knowledge, contribution, job location and performance. The target salary for this position is $41,508.18 USD with a median of $49,644.00 USD. This role is eligible for incentive pay, commission, and formulaic incentive plans.

Employment Details This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Guntersville, Alabama – 2025 Gunter Avenue Main

Equal Opportunity Employer Regions is an Equal Opportunity Employer/including Disabled/Veterans.

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