Highgate
Highgate Hotels
is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Location:
Romer Hell's Kitchen, New York
Overview The Staff Accountant assists the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with federal, state, local regulations and Highgate Standard Operating Procedures; and safeguarding owners/investors assets. The emphasis is placed on payroll management, income audit, and accounts receivable processing and collections.
Responsibilities
Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
Conduct income audit including entering information into the BiPortal daily.
Maintain and process payroll using the time and attendance system, verifying payroll information, recording earnings/deductions, etc.
Prepare and input all required payroll journal entries.
Maintain responsibility for daily accounts receivable credit, billing, and collection processes.
Monitor payment requirements on groups or functions and process deposits.
Approve or decline credit requests.
Complete collection calls on each outstanding account and maintain collection files.
Review and approve daily City Ledger transfers and communicate any deviations.
Handle customer inquiries in a professional, timely manner, providing accurate invoices, statements, and schedules.
Process returned checks and credit card chargebacks.
Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write‑off, bad debt allowances, etc.).
Partner with Sales and Events Team on customer credit setup, reference checks, credit limits, direct billing lists, and deposit requirements.
Maintain an efficient collection process including filing, tracing, issuing letters, monitoring returned checks, performing calls, and preparing bad debt write‑offs.
Update daily revenue reports for internal distribution and corporate reporting.
Monitor guest ledger, advance deposit ledger, and related ledgers for proper internal control.
Inform management of any unusual operation or financial occurrences and significant deviations.
Reconcile invoices against ledgers or schedules for invoicing accuracy.
Assist in monthly close by posting journal entries related to daily/monthly responsibilities.
Ensure overall guest satisfaction by resolving issues or escalating to Director of Finance or General Manager.
Cross‑train in other Accounting Department areas, including accounts payable.
Identify root causes of issues that affect staff or guests and provide actionable solutions to improve efficiency and guest experience.
Qualifications
College courses in an associated or related field and/or related experience in a Hotel or Hospitality environment.
Proficiency in Windows and Microsoft Office (Intermediate Excel, Basic Word).
Experience in Accounts Receivable and Payroll preferred.
Hotel PMS Opera proficiency preferred.
Flexibility for long hours, especially at month‑ends.
Physical ability to lift up to 10 pounds occasionally.
Warm, friendly demeanor at all times.
Effective verbal and written communication with employees and guests.
Strong listening skills and ability to clarify concerns.
Ability to multitask and prioritize departmental functions to meet deadlines.
Professional, attentive, courteous, and service‑oriented approach to guests and employees.
Attend all hotel‑required meetings and trainings.
Maintain regular attendance as per Highgate Hotels standards.
Maintain high standards of personal appearance and grooming.
Comply with Highgate Hotels standards and regulations for safe, efficient operations.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving as necessary.
Interpret complex information from various sources to meet objectives.
Maintain confidentiality of information.
Show initiative, anticipating guests or operational needs.
Perform other duties as requested by management.
Seniority level Entry level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industry Hospitality
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is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Location:
Romer Hell's Kitchen, New York
Overview The Staff Accountant assists the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with federal, state, local regulations and Highgate Standard Operating Procedures; and safeguarding owners/investors assets. The emphasis is placed on payroll management, income audit, and accounts receivable processing and collections.
Responsibilities
Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
Conduct income audit including entering information into the BiPortal daily.
Maintain and process payroll using the time and attendance system, verifying payroll information, recording earnings/deductions, etc.
Prepare and input all required payroll journal entries.
Maintain responsibility for daily accounts receivable credit, billing, and collection processes.
Monitor payment requirements on groups or functions and process deposits.
Approve or decline credit requests.
Complete collection calls on each outstanding account and maintain collection files.
Review and approve daily City Ledger transfers and communicate any deviations.
Handle customer inquiries in a professional, timely manner, providing accurate invoices, statements, and schedules.
Process returned checks and credit card chargebacks.
Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write‑off, bad debt allowances, etc.).
Partner with Sales and Events Team on customer credit setup, reference checks, credit limits, direct billing lists, and deposit requirements.
Maintain an efficient collection process including filing, tracing, issuing letters, monitoring returned checks, performing calls, and preparing bad debt write‑offs.
Update daily revenue reports for internal distribution and corporate reporting.
Monitor guest ledger, advance deposit ledger, and related ledgers for proper internal control.
Inform management of any unusual operation or financial occurrences and significant deviations.
Reconcile invoices against ledgers or schedules for invoicing accuracy.
Assist in monthly close by posting journal entries related to daily/monthly responsibilities.
Ensure overall guest satisfaction by resolving issues or escalating to Director of Finance or General Manager.
Cross‑train in other Accounting Department areas, including accounts payable.
Identify root causes of issues that affect staff or guests and provide actionable solutions to improve efficiency and guest experience.
Qualifications
College courses in an associated or related field and/or related experience in a Hotel or Hospitality environment.
Proficiency in Windows and Microsoft Office (Intermediate Excel, Basic Word).
Experience in Accounts Receivable and Payroll preferred.
Hotel PMS Opera proficiency preferred.
Flexibility for long hours, especially at month‑ends.
Physical ability to lift up to 10 pounds occasionally.
Warm, friendly demeanor at all times.
Effective verbal and written communication with employees and guests.
Strong listening skills and ability to clarify concerns.
Ability to multitask and prioritize departmental functions to meet deadlines.
Professional, attentive, courteous, and service‑oriented approach to guests and employees.
Attend all hotel‑required meetings and trainings.
Maintain regular attendance as per Highgate Hotels standards.
Maintain high standards of personal appearance and grooming.
Comply with Highgate Hotels standards and regulations for safe, efficient operations.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving as necessary.
Interpret complex information from various sources to meet objectives.
Maintain confidentiality of information.
Show initiative, anticipating guests or operational needs.
Perform other duties as requested by management.
Seniority level Entry level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industry Hospitality
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