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Southcoast Health

Revenue Cycle Specialist Front-End

Southcoast Health, New Bedford, Massachusetts, us, 02746

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2 days ago Be among the first 25 applicants

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, it provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Revenue Cycle Specialist Front-End.

$1,500 new hire sign-on bonus for this position (rehires after one year also eligible).*

Hours: 40hrs

Shift: Day/Evening shift, 7:00am – 3:30pm / 11:00am – 7:30pm with weekend and holiday rotation

Location: St. Luke’s Hospital – New Bedford, MA; must be willing to train and work at other Southcoast hospital sites.

A Career at Southcoast Health Offers You

A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

Competitive pay and comprehensive benefits package

Generous Earned Time Off Package**

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Professional growth opportunities and customized leadership training

Available to regular status employees who are scheduled to work a minimum of 24 hours

Southcoast Health is an Equal Opportunity Employer.

Responsibilities Under the general supervision of the Team Leader, the Front‑End Revenue Cycle Specialist handles patient registration, insurance verification, pre‑registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities, and provide financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams. This position requires on‑site coverage at public arrival desks and the Emergency Department.

Qualifications

Completion of four years of high school plus additional courses or training; Associate’s Degree preferred.

Medical Terminology Certificate preferred.

Demonstrated excellent communication & interpersonal skills.

Strong computer skills including medical‑based programs.

Proficiency with Word, Excel, and other software programs preferred.

Over three years related health care experience, including working with third‑party payers preferred.

CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.

Must be fully vaccinated against seasonal influenza and COVID‑19, or be exempt for medical or personal reasons by signing a statement certifying your exemption once hired.

Compensation Pay rate will be determined based on level of experience. Pay Range: USD $17.68 – $27.78 /hr.

Rotation Schedule Requirement Every other weekend and holiday.

Seniority Level Entry level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance

Industries Hospitals and Health Care

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