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Heights Finance Corporation

Consumer Loan Specialist

Heights Finance Corporation, Festus, Missouri, United States, 63028

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Consumer Loan Specialist

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Heights Finance Corporation .

We’re a leading consumer credit lender that thrives on innovation and collaboration. As part of Attain Finance, our portfolio includes distinguished brands such as Cash Money®, LendDirect™ and Heights Finance. Our combined experience of over 50 years empowers us to deliver convenient, easily accessible financial solutions that meet customers’ growing needs.

Stories of Success “I joined Heights Finance in 2010 as a CSR with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! … I truly love working here.” – Ashley S., District Manager – Alabama

“Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions….” – Jessica W., Operations Trainer – United States

Responsibilities

Deliver Exceptional Service: Provide outstanding support to new and existing customers.

Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and identify upsell opportunities.

Engage Customers: Manage inbound calls and make proactive outbound calls to attract new business.

Support Delinquency Management: Collaborate with customers on past‑due accounts and work toward resolution.

Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring.

Ensure Compliance: Follow all regulatory guidelines and company policies.

Qualifications

Customer Focus: Genuine desire to help others and deliver top‑tier service.

Sales Mindset: Confidence in promoting products that meet customer needs.

Strong Communication: Excellent verbal and written communication skills.

Problem‑Solving Skills: Ability to think on your feet and offer creative solutions.

Adaptability: Willingness to learn new systems and processes.

Team Player: Collaborative spirit with a desire to contribute to team success.

Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.

Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required.

Work Location : 354 Festus Centre Drive, Festus, MO 63028

Hours : Full Time – Monday through Friday, 8:30 am to 5:30 pm (evenings and weekends based on business needs).

Hourly : $16.50 – $23.00 per hour. The base hourly range reflects the anticipated hourly range based on the state average. The actual hourly offer will depend on location, skills, knowledge, competencies, and experience.

All full‑time employees are eligible for benefits from day one: paid time off, medical, dental, vision, and voluntary coverages. You will also be eligible to participate in the 401(k) program with company match 30 days post‑hire, starting on the first of the month.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

This employer participates in E‑Verify for US‑based hires.

EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works.

Notice to Attain Finance job applicants Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives’ email addresses will end in @attainfinance.com, @curo.com, @first‑heritage.com, @heightsfinance.com, and @cashmoney.ca.

Seniority level

Entry level

Employment type

Full‑time

Job function

Finance and Sales

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