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Castor Home Nursing Inc.

Home Health Intake and Insurance Coordinator

Castor Home Nursing Inc., Sterling, Illinois, United States, 61081

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Home Health Intake and Insurance Coordinator Join to apply for the

Home Health Intake and Insurance Coordinator

role at

Castor Home Nursing Inc.

Location:

Sterling, IL

Employment Type:

Full-Time, Office-based

About Castor Home Health Solutions Castor Home Health Solutions is committed to providing compassionate, high-quality home health services that support patients in achieving optimal health and independence. We prioritize integrity, professionalism, and individualized care, values that guide every member of our team.

Position Summary The

Home Health Intake and Insurance Coordinator

serves as the first point of contact for referrals and new patient inquiries. This role ensures that every referral is processed quickly, accurately, and in full compliance with agency standards and payer requirements. In addition to intake duties, this position is responsible for

insurance verification and coordination , ensuring that all authorizations and coverage requirements are met prior to the start of care. The ideal candidate is organized, communicative, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

Receive, review, and process all incoming referrals from hospitals, clinics, physicians, and community partners

Verify patient demographics, clinical details, insurance coverage/eligibility and authorization requirements

Communicate with referral sources, patients, caregivers, and internal teams

Coordinate start-of-care scheduling and documentation

Enter all intake information into the EMR accurately and in a timely manner

Ensure compliance with Medicare, Medicaid, and private insurance requirements

Serve as a customer service representative for families, providers, and care partners

Monitor referral pipelines and assist with weekly intake reporting

Qualifications

High school diploma or equivalent required; associate’s or bachelor’s degree preferred

Prior home health intake or insurance verification, medical office, or healthcare coordination experience strongly preferred

Working knowledge of Medicare/Medicaid, insurance authorization, and home health regulations

Excellent communication, multitasking, and organizational skills

Strong attention to detail and commitment to patient confidentiality

Ability to work independently and within a team environment

What We Offer

Competitive salary

Health, dental, and vision benefits

Paid time off and observed holidays

Professional growth opportunities

Supportive and collaborative team culture

Seniority Level Entry level

Employment Type Full-time

Job Function Health Care Provider

Industry: Medical Practices, Hospitals and Health Care, Veterinary Services

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