Timberline Bank
Apply for the
Banking Specialist II
role at
Timberline Bank .
Job Title Banking Specialist II
Department Montrose Deposit Operations
Status Non-Exempt
Salary Range $35,700 – $48,300
Position Summary This position is responsible for providing quality customer service in processing customer transactions. Quality customer service includes accurate, efficient, courteous, and friendly transaction processing and cash handling. Adequate product knowledge is necessary to refer sales leads and to problem solve on an ongoing basis.
Essential Duties and Responsibilities
Provide quality customer service promptly and courteously at all times.
Process teller transactions accurately and efficiently.
Meet the required standards established for cash handling and cash disbursement.
Accurately meet policy requirements for teller drawer balancing.
Determine the customers’ needs, offer solutions to meet those needs and problem solve on an ongoing basis.
Assist customers with queries concerning bank services.
Perform various clerical duties related to lending such as filing/scanning loan papers and verifying collateral insurance and lien filings.
Follow established audit, security, and compliance guidelines.
Perform research on fraudulent debit card transactions as well as placing debit card travel exceptions.
Accurately complete debit card limit increases and decreases, placing Holds and Stop Payments, and more.
Research and complete disputes for fraudulent and unauthorized debit card transactions.
Assist consumer and business customers with domestic and international wires, familiarity with wire procedures, fees, and customer inquiries, working with the Wire Team as needed to resolve issues.
Open and maintain consumer and business deposit accounts.
Opportunity to become a committee member within the Bank, some committees requiring Senior Cash Operations Officer and/or Board approval.
Ability to meet goals for rocks as assigned by Deposit Operations Leader.
Required to attend and actively participate in all Deposit Operations, Risk Management, and other trainings.
Duties to be expanded on as experience and professional goals are achieved.
Knowledge, Skills, And Abilities
High School Diploma or GED.
Some banking experience preferred.
Knowledge of banking services and products to offer solutions to meet our customers’ needs.
Maintain a current knowledge of all regulations, including BSA, along with demonstrating a knowledge and understanding of the Bank’s policies and procedures.
Excellent verbal and written communication skills.
Strong attention to detail and organization/multitasking skills.
Team player with a strong, team-focused attitude.
Ability to work on a computer/stand/sit for extended periods of time, ability to move to various locations promptly.
Ability to lift coin boxes (approx. 50 lbs.).
Key Competencies
Be Thorough: Ensure that work is completed thoroughly and correctly; prepare carefully for meetings and presentations; and follow up with others to ensure that agreements and commitments have been fulfilled.
Achieve Results: Complete tasks on a timely basis and based on an understanding of the priorities.
Establish and Maintain Personal Credibility: Consistently model behavior for employees and management that is perceived as responsible, reliable, and ethical.
Communicate Effectively: Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate employees’ needs and concerns.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Relationship Building: Ability to effectively build relationships with vendors, management, and staff.
Time Management: Ability to effectively utilize available time for the completion of necessary job tasks.
Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an outline of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job‑related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT‑AT‑WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
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Banking Specialist II
role at
Timberline Bank .
Job Title Banking Specialist II
Department Montrose Deposit Operations
Status Non-Exempt
Salary Range $35,700 – $48,300
Position Summary This position is responsible for providing quality customer service in processing customer transactions. Quality customer service includes accurate, efficient, courteous, and friendly transaction processing and cash handling. Adequate product knowledge is necessary to refer sales leads and to problem solve on an ongoing basis.
Essential Duties and Responsibilities
Provide quality customer service promptly and courteously at all times.
Process teller transactions accurately and efficiently.
Meet the required standards established for cash handling and cash disbursement.
Accurately meet policy requirements for teller drawer balancing.
Determine the customers’ needs, offer solutions to meet those needs and problem solve on an ongoing basis.
Assist customers with queries concerning bank services.
Perform various clerical duties related to lending such as filing/scanning loan papers and verifying collateral insurance and lien filings.
Follow established audit, security, and compliance guidelines.
Perform research on fraudulent debit card transactions as well as placing debit card travel exceptions.
Accurately complete debit card limit increases and decreases, placing Holds and Stop Payments, and more.
Research and complete disputes for fraudulent and unauthorized debit card transactions.
Assist consumer and business customers with domestic and international wires, familiarity with wire procedures, fees, and customer inquiries, working with the Wire Team as needed to resolve issues.
Open and maintain consumer and business deposit accounts.
Opportunity to become a committee member within the Bank, some committees requiring Senior Cash Operations Officer and/or Board approval.
Ability to meet goals for rocks as assigned by Deposit Operations Leader.
Required to attend and actively participate in all Deposit Operations, Risk Management, and other trainings.
Duties to be expanded on as experience and professional goals are achieved.
Knowledge, Skills, And Abilities
High School Diploma or GED.
Some banking experience preferred.
Knowledge of banking services and products to offer solutions to meet our customers’ needs.
Maintain a current knowledge of all regulations, including BSA, along with demonstrating a knowledge and understanding of the Bank’s policies and procedures.
Excellent verbal and written communication skills.
Strong attention to detail and organization/multitasking skills.
Team player with a strong, team-focused attitude.
Ability to work on a computer/stand/sit for extended periods of time, ability to move to various locations promptly.
Ability to lift coin boxes (approx. 50 lbs.).
Key Competencies
Be Thorough: Ensure that work is completed thoroughly and correctly; prepare carefully for meetings and presentations; and follow up with others to ensure that agreements and commitments have been fulfilled.
Achieve Results: Complete tasks on a timely basis and based on an understanding of the priorities.
Establish and Maintain Personal Credibility: Consistently model behavior for employees and management that is perceived as responsible, reliable, and ethical.
Communicate Effectively: Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate employees’ needs and concerns.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Relationship Building: Ability to effectively build relationships with vendors, management, and staff.
Time Management: Ability to effectively utilize available time for the completion of necessary job tasks.
Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an outline of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job‑related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT‑AT‑WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
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