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Exact Billing Solutions

Accounts Receivable (AR) Specialist

Exact Billing Solutions, Florida, New York, United States

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Accounts Receivable (AR) Specialist – Behavioral Health – Exact Billing Solutions (EBS) Location: Lauderdale Lakes, FL

Employment type: Full-time

Seniority level: Associate

Job function: Other

Industry: IT Services and IT Consulting

Base pay range: $58,240.00/yr – $64,480.00/yr

About Exact Billing Solutions Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care. With extensive industry knowledge, proprietary billing processes, and a reputation for innovation, EBS supports partner healthcare companies to optimize cash flow and improve patient care.

Responsibilities

Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims

Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams

Submit corrected claims, appeals, and additional documentation as required to secure reimbursement

Document all collection activities clearly and accurately within our systems

Monitor payor trends and escalate recurring issues to leadership

Meet or exceed daily, weekly, and monthly productivity and quality standards

Support special projects and process improvement initiatives as assigned

Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction

Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.

Status claims and add notes in the patient accounting system (CollaborateMD)

Escalate any payor or client claim issues to department leadership

Establish and maintain effective communications with the leadership team to ensure third‑party guidelines are satisfied

Update patient demographics and insurance information as needed

Ability to meet KPI established metrics for productivity

Qualifications

Associate’s degree (preferred)

3+ years of behavioral health out‑of‑network billing experience

Knowledge and experience with CollaborateMD EMR and billing software programs

Experience with ABA therapy preferred

Experience/knowledge with CPT and ICD‑10 codes preferred

Claims denial experience with follow up from payers including appeals

Benefits

21 paid days off (15 days of PTO which increases with tenure, plus 6 holidays)

Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Medical, dental, vision, long‑term disability, and life insurance

Generous 401(k) with up to 6% employer match

Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. We’re a fast‑paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success.

Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.

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