Bally’s Corporation
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Night Auditor
role at
Bally’s Corporation
1 day ago Be among the first 25 applicants
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Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first‑in‑class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
The Role The Night Auditor is responsible for guest check‑in and check‑out, auditing and posting of daily transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. Your duties include but are not limited to: effectively communicate with team members regarding operational tasks/events, complete all hotel nightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
Responsibilities
Build guest and team member positive relations
Participate in departmental and company meetings
Ensure consistent high‑quality service to all our team members and guests
Perform a friendly, professional, and timely check‑in and check‑out processes for arrivals and departures
Assign guests accommodations in accordance with procedures and SOPs
Answer phones within 3 rings while following the company phone script
Accurately take messages for guests and initiate actions as needed
Ensure proper ID and a form of payment is obtained during guest check‑in
Create and update guest reservations upon request based on hotel availability
Follow room availability and report any issues to supervisor
Handle assigned bank in accordance with established internal controls and perform accurate account postings to guest folios
Maintain knowledge of hotel occupancy status, special events, in‑house groups, and other situations affecting the front desk's daily operation
Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner
Ensure to complete daily reports, audit and checklists in a timely manner
Audit and balance accounts from the day’s shift
Verify and schedule wake up calls
Prepare guests folios for next day check‑outs
Audit room inventory
Balance cash drawers and folios
Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets
Bring any problems to the attention of the manager or supervisor on duty
Prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Perform related duties as assigned
Qualifications
High school diploma or equivalent required.
Experience with hotel operating systems preferred.
Previous experience with computers is preferred.
Hotel Experience preferred.
What’s In It For You
Top industry pay
Tuition Reimbursement
401(k) with company match
Comprehensive health packagesPaid Time Off
Target Salary Range: $17.00 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally’s Bet on You – We can’t wait to meet you!
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
#J-18808-Ljbffr
Night Auditor
role at
Bally’s Corporation
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first‑in‑class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
The Role The Night Auditor is responsible for guest check‑in and check‑out, auditing and posting of daily transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. Your duties include but are not limited to: effectively communicate with team members regarding operational tasks/events, complete all hotel nightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
Responsibilities
Build guest and team member positive relations
Participate in departmental and company meetings
Ensure consistent high‑quality service to all our team members and guests
Perform a friendly, professional, and timely check‑in and check‑out processes for arrivals and departures
Assign guests accommodations in accordance with procedures and SOPs
Answer phones within 3 rings while following the company phone script
Accurately take messages for guests and initiate actions as needed
Ensure proper ID and a form of payment is obtained during guest check‑in
Create and update guest reservations upon request based on hotel availability
Follow room availability and report any issues to supervisor
Handle assigned bank in accordance with established internal controls and perform accurate account postings to guest folios
Maintain knowledge of hotel occupancy status, special events, in‑house groups, and other situations affecting the front desk's daily operation
Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner
Ensure to complete daily reports, audit and checklists in a timely manner
Audit and balance accounts from the day’s shift
Verify and schedule wake up calls
Prepare guests folios for next day check‑outs
Audit room inventory
Balance cash drawers and folios
Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets
Bring any problems to the attention of the manager or supervisor on duty
Prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Perform related duties as assigned
Qualifications
High school diploma or equivalent required.
Experience with hotel operating systems preferred.
Previous experience with computers is preferred.
Hotel Experience preferred.
What’s In It For You
Top industry pay
Tuition Reimbursement
401(k) with company match
Comprehensive health packagesPaid Time Off
Target Salary Range: $17.00 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally’s Bet on You – We can’t wait to meet you!
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
#J-18808-Ljbffr